Health Services Manager

About the role

The Health Services Manager is a dedicated professional committed to supporting the mental, behavioral, and physical well‑being of children. This role oversees all activities related to the Center’s behavioral and physical health policies and services, ensuring the highest standards of quality and safety. The manager leads the administration and coordination of comprehensive health services, understands and responds to the unique needs of families and children, guides the health services team, and collaborates with external health partners and local providers to ensure families have access to needed resources. The position also facilitates conversations with families to support accessibility and continuity of care, works closely with professionals across other CHS centers and the CHS Central Office to maintain consistency in health policies, procedures, and best practices, and reports to the Center Director.

Responsibilities

• Oversee the provision and coordination of behavioral and physical health services to children and families enrolled in the program.
• Lead the Child Support Teams that support individual developmental and behavioral needs of children, including evaluation & assessment, coordination of internal and external support services, and monitoring fidelity of recommended interventions.
• Collect and analyze data to identify key health needs and interventions for children in collaboration with the Family Success team.
• Oversee the early‑intervention referral process for children and ensure delivery of services in coordination with Family Success teams.
• Communicate with parents and lead meetings where difficult issues arise.
• Build and establish partnerships to support child health needs.
• Manage support‑services providers and paraprofessionals.
• Provide supervision and ensure all health‑services staff comply with appropriate regulations.
• Spend time in classrooms to coach staff and implement intervention strategies when specific needs arise.
• Ensure implementation of safety policies and procedures in conjunction with the Central Office Health Services Operations Manager.
• Implement corrective initiatives and track common issues or trends.
• Stay updated on child‑health best practices (e.g., trauma‑informed care) and regulatory requirements for children birth to age 5.
• Provide input for new policies and procedures.
• Support and facilitate professional‑development content during the PD year.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Health Services, Child Development, Early Childhood Education, Special Education, Human Services – Early Intervention, or a related field (required).
• At least 5 years of relevant experience in early‑intervention services, behavioral health for ages 2‑5, or health‑services areas (required).
• Experience with early‑intervention strategies, evaluations, and assessments.
• Familiarity with the early‑intervention referral process.
• Ability to establish supportive relationships with case workers, parents/guardians, staff, and children.
• Knowledge of state health and safety requirements (DHS/OCDEL, DOH, OSHA, ADA) and NAEYC standards.
• Experience managing both internal and external care providers across multiple disciplines.
• Strong planning, organization, communication, conflict‑management, and data‑analysis skills.
• Ability to work in a fast‑paced environment with changing priorities.
• Demonstrated commitment to a mission‑focused organization and to working with low‑income families (preferred).
• Proactive problem‑identification and solution‑implementation abilities.
• Willingness to be held accountable and receive feedback.
• Comfort with technology, including the MS Office Suite (Outlook, Word, Excel, PowerPoint) or willingness to learn.
• Exceptional interpersonal skills with the ability to influence, lead, and educate teams.
• Commitment to the mission and values of CHS and MHS, and a high degree of integrity as a role model for children.
• U.S. work authorization and successful completion of pre‑employment background checks and clearances.

Pay

Salary range: $70,380 – $92,000 annually, based on experience.