Health Services Director - Remote in Wisconsin

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized.

About the role

This position is responsible for the management and administration of multiple Medical & Clinical Operations Functions or managing general operations which are not specific to one of the functions in the Medical & Clinical Operations job family. If you are located in Wisconsin, you will have the flexibility to work remotely* as you take on some tough challenges.

Responsibilities

• Provides leadership to and is accountable for the performance and direction of the Health Services team and other senior level professional staff that results in high quality healthcare and positive outcomes for our members
• Work and responsibilities will impact the health and wellbeing of statewide membership across multiple programs and broad geographies

Requirements

• Must possess one of the following:
  • Active and unrestricted RN licensure in WI
  • Licensure in Social Work
• 8+ years of health plan experience
• 5+ years of experience in managed care
• 5+ years of clinical practice in a hospital, clinic, home care, or nursing home setting
• 5+ years of experience managing direct reports, both clinical and nonclinical staff
• Case management experience
• Disease and utilization management experience
• Proven ability in organization, ability to prioritize and delegate, and ability to maintain forward momentum in overall progress
• Resident of Wisconsin

Qualifications

• CCM Certified
• Experience supporting Long Term Services and Supports (LTSS)
• Experience in policy development or policy analysis
• Experience in contributing to the overall health plan strategy that achieves business objectives and supports efforts towards affordability goals
• Proven to display a high degree of organization, ability to prioritize and delegate, and ability to maintain forward momentum in overall progress
• Demonstrate critical leadership and management skills that develop positive working relationships with staff, with an emphasis on empowerment and positive motivation
• Demonstrate solid written and verbal communication skills
• Demonstrate the ability to work with all levels of key stakeholders, from member-facing front line staff to CEO, and national UHC leaders
• Demonstrate ability to clearly present to, and communicate with, state partners to support clinical and system thought leadership and to identify, address and resolve potential issues

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

Pay

The salary for this role will range from $134,600 - $230,800 annually based on full-time employment.