Health Services Director

Responsibilities

• Adhere to and convey the philosophy of supporting dignity, privacy, independence, choice, individuality, and a home‑like environment for Residents.
• Identify ongoing needs and services for Residents through assessment and service planning utilizing the nursing process.
• Coordinate ancillary health‑care services for Residents in cooperation with the Executive Director.
• Follow all established policies and procedures.
• Respond to Resident or staff concerns and refer them to the Executive Director when appropriate.
• Manage and perform TB testing/screening for Residents and staff per state regulations.
• Monitor quality of work performance of Care Partners, Medication Staff, and Licensed Nurses and report to the Executive Director.
• Ensure staff know and follow infection control procedures; direct infection control measures for the community.
• Participate in service‑plan conferences and maintain medication and treatment records for each Resident.
• Work closely with staff and designated agents to identify Resident problems/concerns/issues; follow up as needed and communicate appropriately.
• Maintain 24/7 overall responsibility for clinical operations and be on call according to a pre‑established schedule.
• Oversee and/or complete the monthly nursing schedule for nursing staff.
• Participate in the Manager on Duty program as directed by the Executive Director.
• Coordinate and provide treatments within the scope of the nursing license and state regulations.
• Observe all work, safety, and administrative rules.
• Serve as clinical liaison with families, Residents, health‑care professionals, and team members.
• Manage labor costs, supplies, and other line items in the clinical budget.
• Develop strategies to eliminate or minimize the use of staffing agencies and keep the Executive Director apprised of agency usage.
• Participate in the company quality‑assurance program.

Resident Services

• Conduct initial nursing assessments/evaluations to determine the appropriate level of care, including assessments in a prospective Resident’s home or alternative health‑care setting.
• Conduct reassessments per state/company requirements, including significant changes of condition and prior to readmission.
• Work closely with the Executive Director to counsel Residents and designated agents to meet personal and health‑care needs.
• Evaluate personal services rendered to Residents and coach staff on expectations.
• Evaluate health emergencies and determine emergency medical measures taken regarding Resident care.
• Act as Resident advocate in medical‑social situations involving Residents, designated agents, physicians, or other agencies.
• Coordinate administration of medications and treatments; observe results and document them.
• Provide first aid to Residents and staff within scope of practice.
• Address physical, social, spiritual, and psychological needs of Residents.
• Complete required forms to ensure continuity of care.
• Notify physicians and/or designated agents of Resident changes in condition.
• Perform other duties as assigned.
• Consult with the Regional Director of Operations and Corporate Director of Quality & Clinical Services on Resident issues as needed.

Administrative

• Read staff communications and maintain familiarity with Resident records as required.
• Ensure accurate transcription of physician orders into treatment/medication records.
• Assist with move‑in and orientation of new Residents and designated agents as directed.
• Review Resident service records, treatment, and medication books to assure quality of care and documentation meet nursing standards.
• Verify physician orders, move‑in/move‑out information, and initiate appropriate follow‑up actions.
• Supervise ordering of medications from the pharmacy.
• Coordinate therapeutic diet orders with staff as required.
• Maintain proper records, including use of EHR systems for care documentation, medication management, and quality initiatives.

Staff Development

• Plan, schedule, and monitor staff training programs and in‑services for clinical staff, including statutory or regulatory required training.
• Attend and complete all required training, in‑services, and staff meetings.
• Provide training for non‑clinical staff as needed.
• Train, document, and supervise Care Partners under the Nurse Delegation Act as appropriate.
• Train and supervise staff to perform medication assistance services following best practices.

Employment Requirements

• Willingness to adhere to assisted‑living principles in provided services.
• Ability to relate appropriately to the public, Residents, families, staff, and other professionals.
• Strong verbal and written communication skills.
• CPR/First Aid certification within 30 days of employment.
• Ability to lift up to 50 pounds occasionally and 30 pounds regularly.
• Maintain an appropriate and required nursing license in the state where the community is located.

Training and Experience

• Licensed Nurse with a minimum of one year leading clinical operations in a senior‑living setting.
• Rehabilitative and restorative experience is helpful.
• Current CPR/First Aid certification.

Education and Licensure

• Graduate of an accredited nursing school.
• Maintain a current RN/LPN/LVN license in good standing in the state where the community is located.
• Immediately report any disruption to nursing license status to the Executive Director.
• Provide a list of all states where an active nursing or compact license is held.