Health Plan Marketing Communications Manager - REMOTE

About the Role

Provides subject matter expertise and leadership for health plan communications and marketing activities for the Nevada Health Plan. Responsible for developing internal and external brand-aligned communications and marketing campaigns, including materials for member and provider audiences, while ensuring compliance with all state/federal regulatory, accreditation, and internal requirements. This role requires close collaboration with other teams and the ability to manage multiple priorities, meetings, deadlines, and competing demands in a fast-paced environment.

Responsibilities

• Collaborates with department and corporate leadership to develop health plan communications and marketing materials to meet strategic goals.
• Supports brand and message development/management; writes, edits, and reviews marketing and communications content/materials.
• Manages health plan communication materials, including development, distribution, and processing for all products and initiatives, including updates and edits.
• Leads health plan communications programming, including handbooks, manuals, presentations, bulletins, newsletters, and website content.
• Manages communications/marketing materials production and fulfillment processes with internal departments and external vendors.
• Oversees and implements training programs for providers and staff in collaboration with internal departments and leadership.
• Ensures all state/federal regulatory and accreditation requirements are met for communications and materials according to guidelines, rules, and regulations.
• Tracks and trends member/provider education, trainings, and meetings for internal and regulatory review; identifies systemic issues for process improvement.
• Identifies and addresses departmental process improvements and gaps.
• Creates and updates policies, procedures, workflows, job aids, and communication department training materials.
• Provides support for special health plan communications/marketing initiatives.
• Provides training, support, and mentoring to new and existing health plan communications team members.

Qualifications

• At least 5 years of health plan marketing and/or communications experience, including writing/editing experience, or equivalent combination of relevant education and experience.
• Clear and compelling writing experience for different media, including news announcements, feature articles, PowerPoint presentations, script writing, and infographics.
• Strong writing, editing, proofreading, and content development skills.
• Hands-on knowledge of internal publishing tools, including email and SharePoint.
• Strong attention to detail and organizational skills.
• Ability to work under pressure and manage multiple priorities, meetings, and deadlines.
• Project management skills.
• Ability to work cross-collaboratively within a highly matrixed organization.
• Strong verbal, written, listening, interpersonal, and public speaking communication skills.
• Design skills for PowerPoint, Poppulo, and ability to present information in easy-to-consume formats.
• Proficiency in Microsoft Office suite and applicable software programs.

Preferred Qualifications

• Management/leadership experience.
• Health literacy and/or plain language training.
• Experience in Associated Press (AP) Style.
• Experience with Adobe InDesign and/or other communications design software.
• Bilingual (English/Spanish) proficiency to support review and quality assurance of translated marketing content.

Pay

Pay Range: $54,373.27 - $117,808.76 per year. Actual compensation may vary based on geographic location, work experience, education, and/or skill level.