Health Insurance Customer Service Representative (Bilingual in Chinese)
TransGlobal Holding Co. · Monrovia, CA · 1 wk ago
Customer ServiceFull-time
About the role
Provide exceptional customer service to health insurance customers. Handle inquiries, process claims, and resolve issues efficiently.
Responsibilities
- Handle customer inquiries via phone and email
- Process and verify health insurance claims
- Resolve customer complaints and issues promptly
- Follow up with customers to ensure satisfaction
- Adhere to company policies and procedures
Requirements
- Bilingual in English and Chinese
- Excellent communication skills
- Proficient in Microsoft Office applications
- Ability to work flexible hours including evenings and weekends
Qualifications
- High school diploma or equivalent
- Customer service experience preferred
Skills
- Strong problem-solving abilities
- Attention to detail
- Effective time management
Benefits
- Paid time off
- Health insurance benefits
- Professional development opportunities
Pay
- $18.00 - $22.00 per hour
Schedule
- Flexible hours including evenings and weekends
Contact Information
To apply, please fill out the form below. For more information, contact us at [Contact Information].