Health Information Specialist I

About the role

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem. This onsite role is based in Livingston, NJ.

Responsibilities

• Serve as the front desk point of contact for patient walk-ins requesting medical records or releases
• Provide phone support to patients, providers, and authorized requestors
• Process Release of Information (ROI) requests accurately and timely
• Fax, scan, and manage incoming and outgoing medical record requests
• Burn medical images to CDs and share images electronically as required
• Support client relationship management through professional communication
• Assist with reporting and administrative duties such as data entry and email
• Ensure compliance with HIPAA, privacy regulations, and facility policies

Training & Onboarding

• Datavant DHISC training
• Hands-on, role-specific training during the first 30 days

Qualifications & Skills

• Strong customer service and communication skills
• Comfortable working in a patient-facing, front desk environment
• Detail-oriented with the ability to manage confidential information
• Reliable, punctual, and professional
• Ability to multitask and work independently

Education Requirement

• High School Diploma or GED required

Schedule

• Monday–Friday: 8:00 AM–4:30 PM EST

Benefits & Growth Opportunities

• Full-time benefits, including:
  • Medical, dental, and vision coverage
  • 401(k) retirement plan
  • Tuition reimbursement
  • Paid Time Off, including major holidays
• In-person role with opportunities for growth and advancement within the company

Pay

The estimated base pay range per hour for this role is: $15.92—$19.44 USD