Health Information Specialist I

Position Overview

Datavant is seeking a detail-oriented and customer-focused Health Information Specialist to support two sites in a hybrid capacity. This role is responsible for performing Release of Information (ROI) functions while maintaining compliance with HIPAA regulations and Datavant standards. This position will primarily support the Health Information Management (HIM) departments at both locations and may provide on-site coverage as needed.

Travel / Site Coverage Requirements

This is a hybrid role supporting two sites. The specialist will:

• Provide on-site coverage as needed, including when an on-site representative calls out
• Work within the HIM departments at both facilities

Training New Hires Will Receive

• On-the-Job Training
• DHISC Training
• Structured onboarding support within the first 30 days

Key Responsibilities

• Process medical record release requests in accordance with HIPAA regulations
• Handle patient, attorney, insurance, and third-party requests
• Maintain accuracy and productivity standards
• Provide excellent customer service to patients and facility staff
• Work across multiple EMR systems
• Resolve complex issues while maintaining professionalism
• Ensure confidentiality and secure handling of protected health information

Preferred Skills & Qualifications

• Strong customer service and customer-facing experience
• High attention to detail
• Ability to resolve complex issues independently
• Dependable and team-oriented
• Experience working in healthcare or HIM environments
• Comfortable working across multiple EMR systems

Qualifications

• High School Diploma or GED required
• Must be 18 years of age or older
• To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
• This job is not eligible for employment sponsorship.

Benefits & Growth Opportunities

• Medical, dental, and vision coverage
• 401(k) retirement plan
• Tuition reimbursement
• Paid Time Off, including major holidays
• In-person role with opportunities for growth and advancement within the company