Health Information Specialist I

About the role

Position Highlights
Full-Time: Monday-Friday 8:00AM-4:30 PM EST
Location: Tampa, FL 33544
Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance
Responsibilities include processing medical record requests, maintaining confidentiality, and adhering to medical privacy regulations.

Responsibilities

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Keep up-to-date with Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Avoid unauthorized disclosure of medical records.
• Manage patient health records.
• Safeguard patient records and ensure compliance with HIPAA standards.
• Create digital images of paperwork to be stored in the electronic medical record.
• Respond to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answer inbound/outbound calls.
• Assist with patient walk-ins.
• Assist with administrative duties such as handling faxes, opening mail, and data entry.
• Meet productivity expectations as outlined at specific sites.
• May schedule pick-ups.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Able to work with minimum supervision responding to changing priorities and role needs.
• Able to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Qualifications

• Experience in a healthcare environment is a plus.
• Previous production/metric-based work experience is a plus.
• In-person customer service experience is a plus.
• Ability to build relationships with on-site clients and customers is a plus.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders is a plus.

Skills

• Excellent communication skills.
• Data entry proficiency.
• Confidentiality and security awareness.
• Medical privacy regulations knowledge.

Benefits

• Paid time off.
• Health, Vision, and Dental Insurance.
• 401k Savings Plan.
• Tuition Assistance.

Pay

Not specified.

Schedule

Full-time, Monday-Friday 8:00AM-4:30 PM EST.

Equal Opportunity Employer

We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.