Health Information Specialist I

About the role

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.

Responsibilities

• Onsite position in Redwood City, CA
• Full-time, Mo-Fri 8:00 am-4:30pm
• Front desk processing medical records requests - customer service
• Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance
• Tremendous growth opportunities both locally and nationwide

Requirements

• Strong customer service and clerical skills
• Proficient in Microsoft Office, including Word and Excel
• Comfortable working in a high-volume production environment
• Medical office experience preferred
• Willingness to learn and grow within Datavant

Qualifications

• High School Diploma or GED
• Ability to commute between locations as needed
• Able to work overtime during peak seasons when required
• Basic computer proficiency
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis
• Professional verbal and written communication skills in the English language
• Detail and quality oriented as it relates to accurate and compliant information for medical records
• Strong data entry skills
• Must be able to work with minimum supervision responding to changing priorities and role needs
• Able to organize and manage multiple tasks
• Able to respond to requests in a fast-paced environment

Skills

• Experience in a healthcare environment
• Previous production/metric-based work experience
• In-person customer service experience
• Ability to build relationships with on-site clients and customers
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders

Benefits

• Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance
• Tremendous growth opportunities both locally and nationwide

Pay

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $24—$24 USD

Schedule

Full-time, Mo-Fri 8:00 am-4:30pm

Benefits

• Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance
• Tremendous growth opportunities both locally and nationwide