Health Information Management Technician

Position Summary

The Health Information Technician is responsible for maintaining and securing health information in an electronic system; ensuring that patient medical records are scanned and made available timely and accurately; comply with standards, rules, regulations as defined by state, federal, HIPAA and governing regulators; and processes requests for release of information (ROI).

Education

• High School graduate or equivalent
• Additional coursework in health care field required
• Courses in anatomy and medical terminology helpful

Experience

• Two (2) years previous experience in Health Information Management required
• Two (2) years customer service experience required
• One (1) year Electronic Health Record experience preferred
• Bilingual experience a plus

Skills and Abilities

• Effective verbal and written communication skills
• Good organizational skills
• Good critical thinking skills and decisive judgment
• Excellent customer relations skills
• Excellent computer skills including the use of word processing, spreadsheet, e-mail and internet
• Knowledge of legal medical record requirements, medical record forms and content
• Ability to understand medical terminology
• Accurate keyboard skills (min. 30 wpm)
• Ability to use peripheral equipment such as printers, fax machine, photocopier and scanner
• Ability to focus on details, and multi-task in fast-paced environment
• Ability to work in a stressful environment and take appropriate action

License(s)/Certification(s)

• None required
• Registered Health Information Technician (RHIT) preferred

Essential Functions

• Utilize multiple electronic health care systems to manage health information
• Provide authorized individuals with timely access to patient information without compromising the security of patient records
• Accepts and processes authorizations for patient medical information according to HIPAA regulations
• Accepts subpoenas and other legal documents and processes according to HIPAA and organization policies
• Maintains and operate a variety of health record indexes and storage and retrieval systems to collect, classify, store and analyze information
• Ensure all health information is properly scanned
• Faxes medical information to other medical facilities for continuing care
• Answers and/or addresses requests for information, i.e., immunization records, physical forms, etc.
• Creates and maintains the Monthly Medical Record Invoice Report
• Communicates with external contacts to obtain medical records for clinic and ancillary services
• Purges medical records and file maintenance in offsite storage facility's software
• Assists with audits and research
• Performs other duties as assigned

Marginal Functions

• Maintains inventory of supplies and distributes to all sites as needed
• Works on special projects as requested
• Attends department and agency meetings
• Assists with training of newly hired staff
• Assists with training volunteers
• Operates as lead HIM Tech as needed
• Supervises: None