Health Information Management Tech (Galveston)

Location: Galveston, Texas, United States

About the role

The Health Information Management (HIM) Technician is responsible for the day‑to‑day tasks required to maintain the integrity of the health record. The role is integral to the overall function of the health system and patient care, ensuring the accuracy and timeliness of available information for providers. The HIM Technician works under close supervision of the HIM Team Lead and/or HIM Manager.

Minimum qualifications

• 1‑year experience in HIM or equivalent.

Responsibilities

• Process requests for the release of confidential information according to regulatory guidelines, such as HIPAA Privacy and Security Rule and Texas Health and Safety Code.
• Analyze complex data for completeness and accuracy to ensure ongoing compliance with regulatory requirements, such as CMS, The Joint Commission, and the Medical Staff Bylaws, Rules, and Regulations.
• Assist Medical Staff in the completion of records to avoid suspension of medical staff privileges.
• Perform specialized and diversified clerical duties associated with the maintenance of the electronic health record.
• Scan and index all paper and faxed documents deemed part of the legal medical record into the electronic health records system to the appropriate patient account with accuracy, timeliness, and uniformity.
• Request and compile birth certificate data as required by the State of Texas for entry into the Texas Electronic Vital Events Registration System (TxEVER).
• Maintain the integrity of the Master Patient Index.
• Maintain health records per current federal, state, and local laws, guidelines, and regulations that govern medical records.
• Identify system deficiencies, investigate difficulties, and make recommendations to the manager of process improvement.
• Maintain current working knowledge of HIM department applications and how they are used in department operations; serve as a resource to HIM department management, staff, providers, and external departments to resolve workflow issues.
• Provide daily monitoring and management of work queues and monitor reports from the electronic health records system.
• Protect the security of health records to ensure confidentiality.
• Adhere to internal controls and reporting structure; perform related duties as required.

Skills

• Excellent customer service, written and communication skills.
• Maintain professional manner with patients, staff, and students.
• Ability to multitask in a high‑paced work environment.
• Bilingual preferred (English/Spanish).

Working environment

Standard hospital, clinical, and/or office environment.

Schedule

On‑site, Monday through Friday, 8 am to 4:30 pm.