Health Information Management Clerk I

Job Information

Title: Health Information Management Clerk I
Status: Hourly
Position Classification/Category: Non-Exempt
Location: Customer Support Center
Reports To: Health Information Management Manager
Direct Reports: None

About the Role

This position is responsible for timely and accurate administrative support functions including medical records management, scanning, PHI request, and messaging to both clinical and non-clinical staff.

Responsibilities

• Accurately identify, index, and commit clinical documents in OnBase in a timely manner
• Identify HIPAA Compliant Authorization Forms
• Accurate and timely completion of ROI from receipt of Authorization through collection of Payment
• Perform Hot Desk Duties: Release of Information, Patient Advice Requests, Medical Records
• Email Answer Telephone Calls and provide knowledgeable and excellent customer service over the phone
• Perform other duties as assigned

Requirements

• Must be able to sit, stand and walk for long periods of time
• Ability to read and understand the English language
• Ability to effectively maintain confidentiality of records and communicate with all levels of personnel
• One year of clerical experience in a medical office setting required
• Previous experience working in Medical Records with basic to advanced working knowledge of Privacy laws, HIPAA laws, and Release of Information laws
• Knowledge of medical office operations
• Excellent verbal communication skills
• Excellent organizational, problem solving and critical thinking skills
• Ability to interact with individuals of all cultures and levels of authority
• Ability to maintain confidentiality
• Ability to function as part of a team
• Initiative

Qualifications

• High School Diploma or GED certificate required
• Knowledge of basic medical terminology (can be obtained through formal classes or work experience)
• Bilingual is recommended

Skills

• Proficient in use of all computer software utilized in practice

Benefits

Kintegra Health offers a supportive and inclusive workplace environment where you can thrive and make a difference. We value our employees and strive to create a culture that fosters growth, innovation, and collaboration. We offer competitive compensation, benefits, and opportunities for professional development.

Pay

Compensation is commensurate with experience.

Schedule

The schedule for this position is typically full-time, but may vary based on departmental needs.