Health Informatics Solution Coordinator Lead

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No metadata like Job ID. Remove boilerplate: EEO, equal-opportunity, scam warning, application instructions, cookie/navigation/legal, duplicated lines. Also remove "Telligen will consider internal candidates..." maybe that's not a section heading but could be part of About the role? It's a note about internal candidates; maybe we can include in About the role paragraph. But we need to preserve all substantive information. So we need to extract substantive content: responsibilities (operational support, documentation, client management). Required skills and experience (list). Preferred skills and experience. Who We Are (company description). Ownership, Community, Ingenuity, Integrity maybe part of About the role? Could be separate sections like "About Telligen" but not in list of allowed headings. The allowed headings are limited to those given: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must map content to these headings. Probably: - About the role: summary of role (operational support to technical assistance programs, collaborative work, may assist management leading team, internal candidates note). Could also include Who We Are? But that's about company, not role. Could put under About the role? Might be okay. - Responsibilities: list of duties (operational support, documentation, client management). Use

• . - Requirements: maybe the required skills and experience (four-year degree, 7-10 years experience, etc). Could be under Requirements. - Qualifications: maybe preferred skills and experience? Or we could treat Required Skills as Requirements, Preferred Skills as Qualifications. Or we could have Skills section for both required and preferred? The instructions: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have multiple sections. We need to decide what goes where. We have: - Required Skills and Experience: list of items. - Preferred Skills and Experience: list. Thus we could put Required under Requirements, Preferred under Qualifications, and maybe Skills for something else? But we already used Skills heading maybe for technical skills? Could combine. Better: Use Requirements for required skills/experience. Use Qualifications for preferred skills/experience. Use Skills for maybe a summary of technical skills? But we already have those in required/preferred. Could omit Skills section if no distinct content. The instruction: Prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Requirements, Qualifications. That's four sections. No Benefits, Pay, Schedule as not provided. We must not include boilerplate like EEO, E-Verify, sponsorship, AI tools, etc. Remove those paragraphs. Also remove duplicated lines: "Telligen is an equal opportunity employer." etc. We need to preserve all substantive information: role description, responsibilities bullet points, required skills bullet points, preferred skills bullet points, company description (Who We Are), ownership, community, ingenuity, integrity statements (these are substantive about company culture). Should we include them? They are substantive but not fitting into allowed headings. Could we put them under About the role? That section could include role description and company overview. The instruction: "Prefer a few substantive sections over many thin ones." So we could combine company info into About the role. Thus About the role paragraph could include: role summary, company description, values. Let's craft. We need to output only HTML fragment, no /, no markdown. We'll produce:

  About the role

  ...

  Responsibilities

  • ...
  ...

  Requirements

  • ...
  ...

  Qualifications

  • ...
  ...
  Make sure to preserve all specifics. Let's extract details. From posting: Role summary: "As a Lead Health Informatics Solutions Coordinator, you will be responsible for operational support to technical assistance programs of national scope. You will work collaboratively with all entities involved in the program in the design and development of products or services to support contract deliverables. In addition, you may assist management in leading a team by assigning and reviewing tasks, developing processes, and coaching and training staff for the successful completion of the program. Telligen will consider internal candidates in states we have a business presence in." Responsibilities broken into three categories: Operational Support: - Ensure programs meet and exceed expectations by overseeing program activities, timeliness, and internal quality control standards - Communicate efficiently and effectively to project team - Provide direction to internal team and/or project team, providing continual status reports and resolving issues in a timely manner - Utilize knowledge and expertise to research and resolve issues in a timely manner to the customer’s satisfaction Documentation: - Create, update, and review documentation and provide input for clarification and detail, ensuring information is accurate, thorough, and follows established processes and compliance requirements (i.e. 508 compliance standards) - Provide final review of documents prior to Manager review and approval - Ensure documentation is distributed to team members, end users, and/or customers in a timely manner Client Management: - Perform client needs analysis and assessment - Manage client expectations and relationships - Ensure programs and services meet and exceed client expectations by overseeing daily activities - Interact with customers and partners, including other contractors, to ensure successful completion of tasks - Coordinate with managers to ensure positive client relationships and that expectations align with contract specific requirements Required Skills and Experience: - Four-year degree in business, Information Systems, health care, and/or equivalent training and/or experience; 7-10 years’ experience in related field - Demonstrated experience in health informatics or portfolio oversight - 2-3 years’ client/customer management experience managing and owning client expectations and relationships - 3-5 years’ experience leading professional or support staff - Demonstrated experience with a health-related system and/or corporate systems - Advanced knowledge and experience working with Windows, all Microsoft Office products, and other PC-based software products - Intermediate knowledge and experience working with database applications, data trending/graphics and reporting tools - Intermediate knowledge and experience with data collection techniques, basic data analysis and graphic representation of data - Active Enterprise User Administration (EUA) ID: As a CMS Contractor employee requiring routine access to a CMS federally controlled information system, this position requires establishing an Identity and Credentialing Tool (ICT) account and obtaining a EUA ID If you do not currently hold an active EUA ID, you must complete the required training and obtain the EUA ID. Failure to obtain the EUA ID within this timeframe may result in the termination of employment - Positions working on specific contracts may require U.S. Citizenship Preferred Skills and Experience: - Experience working with CMS and/or other federal agencies preferred - Experience working on CMMI alternative payment models preferred - Experience with CMS systems such as 4i, ServiceNow, ISP systems, CMS Confluence systems Who We Are: (company description) - Telligen is one of the most respected population health management organizations in the country. We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans. Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions. Our business is our people and we’re seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health. Are you Ready? We’re on a mission to transform lives and economies by improving health. Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success. Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are. Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives. Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence. We should preserve all that. Now we need to strip boilerplate: The sections about EEO, E-Verify, sponsorship, AI tools, reasonable accommodations, contact email, etc. Remove them. Also remove duplicated lines: maybe "Telligen is an equal opportunity employer." appears twice; remove. Now craft HTML. We'll put About the role paragraph containing role summary + company description + values. But we need to avoid too long paragraph? It's fine. Let's write:

  About the role

  As a Lead Health Informatics Solutions Coordinator, you will be responsible for operational support to technical assistance programs of national scope. You will work collaboratively with all entities involved in the program in the design and development of products or services to support contract deliverables. In addition, you may assist management in leading a team by assigning and reviewing tasks, developing processes, and coaching and training staff for the successful completion of the program. Telligen will consider internal candidates in states we have a business presence in. Telligen is one of the most respected population health management organizations in the country, offering clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans. Over a 50‑year history, the organization has adapted to evolving health care while maintaining a deep commitment to those it serves. Success is built on the ability to adapt, respond to client needs, and deliver innovative, mission‑driven solutions. Telligen seeks individuals who share its passion, are ready to take ownership, make an impact, and help shape the future of health. The company is 100% employee‑owned, values community involvement, ingenuity through bold ideas and calculated risks, and integrity fostered by a respectful, inclusive, and collaborative environment built on trust and excellence.

  Now Responsibilities:

  Responsibilities

  • Ensure programs meet and exceed expectations by overseeing program activities, timeliness, and internal quality control standards
  • Communicate efficiently and effectively to project team
  • Provide direction to internal team and/or project team, providing continual status reports and resolving issues in a timely manner
  • Utilize knowledge and expertise to research and resolve issues in a timely manner to the customer’s satisfaction
  • Create, update, and review documentation and provide input for clarification and detail, ensuring information is accurate, thorough, and follows established processes and compliance requirements (i.e. 508 compliance standards)
  • Provide final review of documents prior to Manager review and approval
  • Ensure documentation is distributed to team members, end users, and/or customers in a timely manner
  • Perform client needs analysis and assessment
  • Manage client expectations and relationships
  • Ensure programs and services meet and exceed client expectations by overseeing daily activities
  • Interact with customers and partners, including other contractors, to ensure successful completion of tasks
  • Coordinate with managers to ensure positive client relationships and that expectations align with contract specific requirements
  Now Requirements:

  Requirements

  • Four‑year degree in business, Information Systems, health care, and/or equivalent training and/or experience; 7‑10 years’ experience in related field
  • Demonstrated experience in health informatics or portfolio oversight
  • 2‑3 years’ client/customer management experience managing and owning client expectations and relationships
  • 3‑5 years’ experience leading professional or support staff
  • Demonstrated experience with a health‑related system and/or corporate systems
  • Advanced knowledge and experience working with Windows, all Microsoft Office products, and