Health Informatics Solution Coordinator

What you'll do

• Utilizes knowledge to research and resolve issues in a timely manner and to the customer’s satisfaction
• Provides input based on subject, program and product knowledge to the business and functional requirements for software products and services, including enhancements
• Completes tasks and deliverables on time
• Creates and updates multiple formats of documentation, ensuring information is accurate, thorough, and follows established processes and compliance requirements
• Supports live or recorded training sessions
• Affords assistance with knowledge-sharing presentations
• Performs miscellaneous duties as assigned

  Required Skills and Experience

  • Due to the confidential nature of the work, ability to pass an extensive background check by CMS and prime per contract requirements
  • Four-year degree in business, health care, IT and/or equivalent training and/or experience
  • One to three years experience in related field
  • Demonstrated experience in healthcare quality improvement, healthcare information management and/or healthcare information technology (HIT)
  • Advanced knowledge and experience working with Windows, all Microsoft Office products and other PC-based software products
  • Basic knowledge and experience with database applications, data trending/graphics and reporting tools
  • Highly proficient with professional communications (including CMS) with a thorough understanding of CMS branding guidelines
  • Experienced in a deadline driven environment, taking initiative, handling multiple tasks with little direction or advanced notice
  • Attention to detail is a must
  • Exceptional written and verbal communication skills
  • Meticulous editor with strong knowledge of grammar, spelling, and punctuation
  • Prowess in adapting content and tone across diverse social media channels while maintaining brand consistency
  • Flexibility with demanding deadlines
  • Ability to pivot direction easily

    Preferred Skills and Experience

    • Active EUA ID preferred
    • General knowledge/understanding about the Medicare Drug Price Negotiation Program
    • Federal government knowledge and experience is preferred