Health Coordinator (Nights)

About the role

Pioneer Human Services is seeking a Health Coordinator (Nights $1,000.00 sign on bonus) to join our team. This role offers an exciting opportunity to contribute to an organization dedicated to social change and rehabilitation.

Responsibilities

• Utilize program-approved screening tools and established procedures to identify and document client risks, needs, and barriers while supporting client and facility safety.
• Utilize Motivational Interviewing (MI) and other engagement strategies to support client participation and skill development.
• Interpret and explain program policies and goals to clients during orientation and throughout treatment as needed.
• Support client education by conducting health education activities and reinforcing self-care skills appropriate to the client’s stage of recovery.
• Observe and document client self-administration of medications in accordance with program policies and procedures.
• Review MAR documentation for completeness at shift change and escalate discrepancies according to policy.
• Maintain a safe and healthy environment which includes maintaining, cleaning, and disposing of equipment and supplies according to policy and procedures.
• Avoid medication responsibilities when nursing staff is present and promptly communicate medication-related concerns, discrepancies, or client requests to the licensed nurse.
• Follow provider orders and support implementation of care plans in accordance with program policy and the scope of the Health Coordinator role.
• Gather and relay client-reported health information, including health and medication history, vital signs, symptoms, diagnoses, and other relevant concerns to nursing staff or providers as appropriate.
• Assist clients in meeting health and safety needs in accordance with each individual’s stage of recovery and program policies.
• Provide basic first aid and serve as the first point of contact for emergency response when needed, notifying licensed nursing staff, providers, or emergency services as appropriate.
• Coordinate and document client intake and discharge processes after hours, including financial documentation and secured belongings as required.
• Coordinate internal and external services and referrals based on provider recommendations or treatment planning needs.
• Support service navigation by assisting clients in accessing health services and communicating needs to clinical staff.
• Maintain accurate, timely, and complete documentation of services in the electronic health record.
• Ensure required notifications are completed during assigned shifts.
• Complete eligibility assessments and follow-up assessments in designated systems.
• Ensure client information is accurate and updated from intake through discharge to support continuity of care.
• Record routine case notes and service contacts documenting client progress and services provided.
• Review reports with the care team to identify service gaps and coordinate appropriate follow-up support.

Qualifications

• A High School Diploma or Equivalent.
• One (1) year of experience working in a caregiving, human services, behavioral health, or social services setting, or experience supporting marginalized or vulnerable populations.
• Must apply for Agency Affiliated Counselor registration within 30 days of hire and obtain and maintain active registration within 90 days of hire in accordance with WAC 246-810-015; RCW 18.19.210.
• First Aid/CPR certification within 90 days of hire.
• Proficient level of written/verbal communication, and efficiency with independent task management and ability to show attention to detail.
• Basic computer skills and the ability to learn.
• Demonstrated ability to maintain a professional, empathetic, and client-centered approach when working with individuals in recovery.

Skills

• Strong organization and attention to detail.
• Ability to effectively support clients with complex medical, behavioral health, and substance use needs in a structured residential environment.

Benefits

At Pioneer, we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance. Compensation ranges from $17.30 to $21.28 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. Benefits eligible after 30 days of full-time employment (minimum of 30 hours/week).