Health Coach and Educator (Conduct Home Visits in Charlotte, NC - Field Remote)

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them.

About the role

The field remote Health Coach & Educator will conduct home and virtual (telehealth and telephonic) visits to develop a wellness coaching relationship with patients, caregivers, and families. This role actively works towards better health by providing support, encouragement, and education.

Responsibilities

• Contact patients eligible for Alignment’s Care at Home program and provide wellness coaching to reduce or eliminate high-risk behaviors.
• Collaborate with advanced practice clinicians and/or social workers to develop an action plan.
• Encourage adoption of habits conducive to a higher quality of life.
• Deliver a high level of patient service to increase member retention and satisfaction.
• Assist patients with accessing community resources and social services to address social determinants impacting health and wellbeing.
• Develop and distribute health education materials to identified patients, caregivers, and/or families.
• Coordinate care with other Alignment team members, including health-related vendors, for optimal patient care.

Requirements

• Minimum 1+ year of experience as a wellness or health coach or educator.
• Senior care experience (preferred).
• High School Diploma or GED. Associate’s degree or two years of additional experience in lieu of education.
• Bachelor’s Degree (preferred).

Skills

• Ability to communicate positively, professionally, and effectively with others; provide leadership, teach, and collaborate.
• Solid knowledge of specific diseases, lifestyle-related topics, nutrition, and exercise.
• Knowledge of and experience with applying the stages of change or a similar behavior change model.
• Excellent interpersonal skills with the ability to foster trust and respect among customers and coworkers.
• Able to work independently and remotely.
• Able to work with protected health information while maintaining confidentiality and privacy in accordance with HIPAA regulations and AHP policies.
• Proficient computer skills, including Microsoft Office Excel, Word, and PowerPoint.
• Ability to work a flexible schedule.
• Effective written and oral communication skills; ability to establish and maintain constructive relationships with diverse members, management, employees, and vendors.
• Mathematical skills: ability to perform calculations and compute simple statistics correctly.
• Reasoning skills: ability to prioritize multiple tasks, use advanced problem-solving, and draw valid conclusions.
• Problem-solving skills: effective organizational and time management skills; ability to work in a fast-paced environment.
• Bilingual skills (preferred).

Pay

Pay Range: $44,987.00 - $67,480.00. Pay range may be based on factors including market location, education, responsibilities, and experience.