Health Care Professional - Patient Navigator

Position #00851903

About the Role

The patient navigator’s primary role will be to assist appointment scheduling and access and to coordinate diabetes care for families who are at high risk of diabetes complications.

Responsibilities

• Identify families in need of patient navigator outreach
• Outreach to the families via phone, email, portal messages, and in person in the clinic
• Schedule patient visits
• Set up Medicaid ride services
• Refer diabetes management questions to the diabetes educator

Work Location

Onsite – this role is expected to work onsite and is located in Aurora, Colorado.

About the Barbara Davis Center for Diabetes

The Barbara Davis Center for Diabetes (BDC) specializes in type 1 diabetes research and care for children and adults. Clinicians, clinical researchers, and basic biomedical scientists collaborate at the BDC to find the most effective treatment, prevention, and cure for type 1 diabetes. Founded by Marvin and Barbara Davis in 1978, it is currently one of the largest diabetes institutes in the world. The Center provides state-of-the-art care to over 7,500 children and adults with diabetes as well as provides inpatient care to patients seen at Children’s Hospital Colorado.

Benefits

The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
  • Vacation Days: 22/year (maximum accrual 352 hours)
  • Sick Days: 15/year (unlimited maximum accrual)
  • Holiday Days: 15/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications

Minimum Qualifications

• Entry Level: Bachelor’s degree in biological science, nutrition, nursing, health, human services, psychology, counseling, social work, or a directly related field from an accredited institution.
• Intermediate Level: Bachelor’s degree in biological science, nutrition, nursing, health, human services, psychology, counseling, social work, or a directly related field from an accredited institution.
  1 year of professional experience working in quality improvement within a medical practice.
• Senior Level: Bachelor’s degree in biological science, nutrition, nursing, health, human services, psychology, counseling, social work, or a directly related field from an accredited institution.
  2 years of professional experience working in quality improvement within a medical practice.

Substitution: A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor’s degree on a year-for-year basis. An advanced degree (Masters or Doctorate) may be substituted for experience on a year-for-year basis if the degree is in a field of study directly related to the work assignment. Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications

• Master of Public Health (MPH) or related advanced degree preferred
• Experience in quality improvement in a type 1 diabetes clinic or clinical research environment
• Oral Spanish language proficiency
• Experience building and running reports in an electronic medical record, preferably the Epic system
• Advanced knowledge of the Microsoft Office package including Word, Excel, PowerPoint, Access, and Outlook
• Basic understanding of statistical and data analysis

Conditions of Employment

Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future.

Skills

• Ability to communicate effectively, both in writing and orally
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution
• Outstanding customer service skills
• Excellent organizational skills and the ability to manage multiple projects at a time
• Flexibility and the ability to adapt to various situations
• Strong organizational skills and attention to detail
• Ability to work independently as well as part of a team

Pay

The starting salary range (or hiring range) for this position has been established as:

• Entry: $60,257 - $76,647
• Intermediate: $65,574 - $83,410
• Senior: $70,890 - $90,172

This position may be eligible for overtime compensation, depending on the level. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.

Schedule

Full-time