Health Assistance Program Care Coordinator

About the role

The Health Assistance Program (HAP) Care Coordinator facilitates access to health insurance, medications, and other health care needs for all HAP patients within the UVM Health Network. This includes uninsured or underinsured patients.

Responsibilities

• Facilitate access to health insurance, medications, and other health care needs for HAP patients.
• Collaborate with other health care professionals and pharmacy team members to ensure patients have access to necessary resources and services.
• Ensure patients have access to affordable medication and equipment to improve health, independence, and reduce the need for inpatient hospitalization and emergency department use.
• Serve as an important link between patients, healthcare teams, payers, and the community.

Requirements

• High School/GED plus one year of post high school education preferred or related work experience considered.
• PTCB/NHA Certification encouraged/preferred.
• Vermont Board of Pharmacy Technician in good standing required.

Experience

• Minimum of three to five years experience in health care, case management, pharmacy, or patient advocacy.
• Insurance and benefit enrollment experience or direct social work experience desired.
• Care coordination and customer experience preferred.