Head, Strategic Initiatives and Business Operations

Key Responsibilities

• Own and drive the execution of high-priority, cross-functional initiatives across the organization from conception through completion — including growth and expansion projects, enterprise process redesign, technology-enabled operational improvements, and special projects assigned by leadership.
• Represent Enterprise Services and its executive leader in cross-functional initiatives when they cannot be directly involved; build alignment and drive decisions to closure across departments.
• Develop project plans, define scope, set milestones, coordinate cross-functional resources, and communicate effectively with stakeholders at all levels — from junior employees to ELT and Board.
• Proactively identify blockers, resolve cross-functional misalignment, and ensure commitments are tracked and delivered on time.

Professional Qualifications

• Bachelor’s degree in Business, Economics, Technology, or a related field; MBA preferred.
• Minimum of 10–12 years of progressive experience in strategy, business operations, management consulting, program management, or Chief of Staff roles, with at least 3 years in a leadership capacity.
• Demonstrated success leading complex, cross-functional initiatives involving multiple senior stakeholders in high-growth organizations.
• Strong analytical and problem-solving skills; ability to synthesize disparate inputs into clear recommendations and executive-ready materials.
• Exceptional project and program management skills, with a track record of driving change in fast-paced, dynamic environments.
• Outstanding communication, interpersonal, and presentation skills — with the ability to influence, negotiate, and build trust with senior leaders across functions, even without direct authority.
• Experience supporting or participating in annual planning, goal setting, operating cadences, or board-level reporting preferred.

Personal Characteristics

• Highest integrity and ethics
• Intellectually curious and able to think deeply and qualitatively about business problems, breaking down issues and presenting solutions.
• Holds themself and others to very high standards of excellence.
• Takes pride in taking a high degree of ownership.
• Positive, cooperative attitude. Collaborative with a track record of building strong relationships.
• Entrepreneurial with unrelenting drive and comfortable operating in ambiguity.
• Ability to roll up sleeves and be hands-on in a fast-paced, dynamic environment.
• Analytical and metrics-driven, regularly leveraging data to support business decisions.
• Open, secure, and humble, with demonstrated resilience.
• Passion for education and a commitment to the mission of Success Academy.

Benefits

Exact compensation may vary based on skills and experience.

Compensation Range: $250,000 - $275,000 USD

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.