Head Receptionist

The Opportunity

Are you looking to develop your skill-set and join one of the fastest growing dental groups in the UK? We have an exciting new opportunity for a Head Receptionist to join our amazing team at our Norwich Earlham Road practice.

Main goals and purpose

• Responsible for providing an excellent patient experience.
• To present a well organised reception area, maintain positive company cash accounts and a wide patient base.
• To gain, build and contribute exceptional organisational, administration and professional responsibility to organise whilst always maintain confidentiality.
• Ensure dental appointments are booked in for patients and their record and maintain there up to date.
• Help coordinate the dentist's schedule.
• Ensure continuity and smooth running of the practice and follow procedure, policies and protocols to maintain this.

Requirements

• Outstanding customer service skills
• Strong interpersonal, verbal and written communication skills
• Excellent telephone manner
• The ability to use and operate a computer-based system
• Knowledge of working with systems would be advantageous
• Be willing to learn and progress
• Excellent organisational skills and the ability to manage a varied workload
• Excellent attention to detail and use initiative
• A well-presented and motivated individual who enjoys working independently and within a great team

Benefits

• Staff referral schemes
• Your birthday off each year!
• Discounted dental treatment after 6 months service, extended to family after 12 months
• Support from our People Team, Finance and other support teams should you ever need it
• Fully funded DBS checks
• Access to an Employee Assistance Platform, your mental well-being matters to us!
• Further education/qualification funding and support
• Career mobility and progression opportunities
• Auto enrolment into a pension after 3 months service

About the Company

We are a growing group of practices led by forward thinking, caring dentists with a shared vision to provide outstanding dental care for both NHS and private patients. Our team are passionate about working together to deliver the best possible care in a friendly and welcoming environment.

The Company

• Cultures & Values
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The Company

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