Head of Workforce Benefits Disability Claims - Remote

Location: Remote - US based candidates only

About the role

This role will own compensation, benefits, and rewards programs that help attract, retain, and motivate talent at scale. You will partner with people leaders, finance, and executive stakeholders to align rewards strategy with business priorities and employee experience. The position offers the opportunity to strengthen pay practices, improve program governance, and create more consistent outcomes across the organization within a regulated financial services environment.

Responsibilities

• Lead end-to-end disability claims operations for consistency and accuracy
• Develop and implement a strategic claims strategy aligned with overall business goals
• Provide guidance on complex and escalated claims issues
• Drive process improvements and innovation for operational excellence
• Establish performance standards and monitor operational metrics
• Oversee claim liability management and assess financial performance
• Partner with various internal teams to enhance service delivery and resolve issues
• Ensure compliance with regulations, policies, and industry standards

Qualifications

• 10+ years of experience in group life, disability, absence management, and leave programs; 5+ years in progressive leadership
• Experience in profit and loss management for a division or department
• Proven track record in leading large-scale operations and strategic initiatives
• Strong business acumen in financial and operational performance management
• Ability to lead through change and cross-functional influence
• Exceptional communication, relationship-building, and presentation skills
• Strong analytical and problem-solving skills
• High school diploma required; bachelor's degree preferred
• Familiarity with Claim Vantage or Fineos is a plus
• Open to exploring AI implications at the enterprise level

Pay

$141,600 – $236,000 annually

Benefits

• Flexible full-time or hybrid telecommuting arrangements
• 401(k) plan with immediate vesting and up to 6% company matching
• Paid time away including vacation, sick days, flex days, and ten paid holidays
• Community involvement with company matching for charitable contributions