Head of Volunteers

About The Role

We're looking for an organized and people-focused volunteer to lead our volunteer program. You'll oversee recruitment, onboarding, and support for our growing team of volunteers — making sure everyone feels welcomed, well-matched to their role, and set up to do their best work for our mission. This is a great opportunity for someone looking to build leadership and HR/people-management experience, or give back using existing experience in volunteer coordination or team management.

Responsibilities

• Recruit new volunteers by posting listings, screening applicants, and conducting interviews
• Onboard new volunteers — sharing mission, expectations, tools, and team introductions
• Match volunteers to roles based on skills, interests, and organizational needs
• Check in regularly with volunteers to support engagement, address concerns, and prevent burnout
• Track volunteer hours, roles, and retention; report on program health to leadership
• Recognize and celebrate volunteer contributions
• Help build and improve volunteer policies, handbooks, and processes
• Coordinate with team leads (e.g., design, marketing, dev) on staffing needs

Who You Are

• Experience in volunteer coordination, HR, team leadership, or people management
• Strong interpersonal and communication skills
• Organized, empathetic, and comfortable managing multiple relationships at once
• Able to give and receive feedback constructively
• Comfortable using tools like spreadsheets, Slack, or volunteer management software
• Passionate about [cause area] and nonprofit work
• Prior nonprofit volunteer management experience is a plus, but not required

What You'll Gain

• Real-world experience building and running a volunteer program
• Leadership and people-management experience for your resume/portfolio
• Flexible, remote schedule
• A letter of recommendation or reference upon request
• The chance to make a direct impact on our mission and our team