Head of US Commercial Learning and Development

About the role

The Head of Learning and Development, Commercial (US-based) is a senior, enterprise-level leader responsible for owning and driving the end-to-end Learning & Development strategy for AbbVie's US Commercial organization.

Responsibilities

• Partner with US Commercial VPs, Brand Team Leaders, and Sales Leaders to align learning priorities with US commercial strategy, brand priorities, and launch objectives — delivering high-quality therapeutic area and product knowledge training and capability programs within agreed timelines and to the highest standards.
• Partner with Market Access and Patient Services to ensure field force training and capability development initiatives deliver measurable, in-market outcomes, continuously refining programs based on performance data and business feedback.
• Leverage digital platforms, virtual learning technologies, and data to drive innovative, scalable, and experiential learning solutions that meet the evolving needs of the US Commercial organization and position AbbVie as a best-in-class learning organization.
• Work with the Compliance Steering Committee to govern, document, and measure the development and execution of all US Commercial organization training on corporate policies, procedures, PhRMA guidelines, and AbbVie's Code of Business Conduct — ensuring compliance readiness across the entire commercial workforce.
• Manage vendor relationships, training program budgets, and end-to-end program implementation; demonstrate cost efficiency and fiscal discipline through strategic vendor selection, and ongoing assessment of return on learning investment.
• Partner with Enterprise Learning and cross-functional learning colleagues, bringing US Commercial perspective and best practices to enterprise-wide programs and ensuring alignment between US Commercial L&D and the broader AbbVie learning ecosystem.
• Inspire, coach, and lead direct reports to set and achieve impactful, measurable learning and business outcomes — fostering a team culture of innovation, accountability, collaboration, and continuous professional development.

Qualifications

• Bachelor's degree required; Master's degree in Business, Organizational Development, Learning & Development, or a related field strongly preferred.
• 10+ years of progressive experience in Learning & Development, Sales Training, Commercial Excellence, or a related discipline within the pharmaceutical or life sciences industry.
• Sales and/or sales management experience required at the District Manager level or above; Regional Director level or above strongly preferred.
• Proven experience leading large-scale L&D strategies and programs in a complex, matrixed US Commercial organization with accountability for measurable business outcomes.
• Demonstrated ability to partner effectively with senior Commercial leaders at the VP level and above, aligning learning investment and program design with strategic business priorities.
• Experience managing teams, multi-million dollar budgets ($3MM+), and vendor relationships, with a track record of delivering results on time and within budget.

Preferred

• Experience operating within a high-performing matrix organization with cross-functional leadership responsibilities spanning multiple business units or therapeutic areas.
• Strong working knowledge of pharmaceutical compliance regulations, including PhRMA guidelines, AbbVie Code of Business Conduct, and Operating Guidelines governing commercial training and promotional activity.
• Proficiency with digital learning platforms, Learning Management Systems (LMS), and virtual delivery technologies; demonstrated ability to scale learning solutions through technology.
• Demonstrated ability to design and implement evaluation frameworks that measure learning effectiveness and translate outcomes into quantifiable business impact.
• Active engagement with external industry forums, professional learning networks, and key learning specialists to continuously inform, benchmark, and differentiate AbbVie's US Commercial L&D strategy.