Jobs · Management · Massachusetts

Head of Total Rewards Operations, U.S. & Canada

Siemens Healthineers · Boston, MA · 2 wk ago
Management$190k–$261k/yrFull-time

About the role

Siemens Healthineers is seeking a Head of Total Rewards Operations – U.S. & Canada to lead the execution and delivery of Total Rewards administration across the region. This is a hands-on operational leadership role, responsible for service delivery, controls, and team performance—not strategy or program design.

Responsibilities

  • Operational Leadership
    • Lead end-to-end delivery across Benefits, Compensation Administration, Leave & Absence, and MobilityDrive
    • Performance against SLAs, KPIs, and operational metrics
  • Controls & Compliance
    • Own SOPs, internal controls, and audit readiness
    • Compliance with U.S. and Canadian regulations, tax rules, and company policies
  • Pricing & Reporting
    • Partner with Audit, Legal, and Finance on SOX controls and reviews
    • Proactively identify and mitigate operational risk
  • Team Leadership
    • Lead and develop a multi-functional operations team
    • Provide guidance on complex cases and escalations
    • Drive accountability, ownership, and performance standards
  • Systems & Process Improvement
    • Partner with HRIS/IT on Workday, Dayforce, and system enhancements
    • Drive process standardization, automation, and efficiency
    • Manage operational calendars and workflows
  • Reporting & Financial Alignment
    • Oversee reporting, reconciliations, and data accuracy
    • Partner with Payroll and Finance on accruals, costing, and financial integrity

Requirements

  • Must-Have:
    • 10+ years in HR/Total Rewards operations
    • 5+ years leadership experience
    • Experience across multiple Total Rewards functions (not siloed)
    • Strong background in controls, compliance, and audit (SOX preferred)
    • Hands-on experience with HR systems (Workday, Dayforce, or similar)
    • Knowledge of U.S. and Canadian regulatory environments
  • Nice-to-Have:
    • Shared services or global delivery model experience
    • Certifications (CEBS, CCP, GPHR)
    • Experience with ServiceNow or similar ticketing systems

What Great Looks Like

  • Thinks in process flows and execution, not theory
  • Proactively addresses risk, controls, and audit readiness
  • Balances people leadership with execution rigor
  • Makes decisions based on data and operational metrics

What This Role Is Not

  • Total Rewards strategy or program design
  • A siloed functional role

Who we are

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare.

Base Pay Range

The Base Pay Range For This Position Is $189,950 - $261,184 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Commission Eligibility

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Life insurance
  • Long-term and short-term disability insurance
  • Paid parking/public transportation
  • Paid time off
  • Paid sick and safe time

Equal Employment Opportunity Statement

Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations

Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here.

California Privacy Notice

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Export Control

“A successful candidate must be able to work with controlled technology in accordance with US export control law.”

Data Privacy

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open.

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