Head of Testing (AI)

Role Overview

As Head of Testing, you will own the vision, strategy, and execution of product testing across Newcode. You will develop the frameworks, processes, and standards needed to evaluate our AI-powered products, identify opportunities for improvement, and ensure we deliver reliable, high-quality solutions to our customers.

Requirements

• Develop and execute Newcode's overall testing strategy across AI-powered products
• Create testing frameworks and methodologies for evaluating product functionality, usability, accuracy, reliability, and performance
• Design and implement processes for testing AI outputs, including quality benchmarks, evaluation criteria, and success metrics
• Build structured test plans, test cases, and documentation to support product releases
• Identify gaps, risks, and improvement opportunities through rigorous product testing
• Partner with Engineering team to improve product quality and development processes
• Establish repeatable workflows for regression testing, user acceptance testing, and release validation
• Analyze testing results and provide actionable insights to improve product performance
• Develop best practices for AI evaluation, including assessing accuracy, consistency, hallucination risks, and edge cases
• Help define quality standards as Newcode scales its products and customer base
• Build and evolve the testing function, including future team growth and processes

Qualifications

• 5+ years of experience in software testing, quality assurance, product quality, or a related technical role
• Proven experience testing AI-powered products, machine learning systems, or LLM-based applications
• Strong understanding of AI evaluation methodologies and how to measure AI system performance
• Experience designing testing frameworks and quality processes from the ground up
• Ability to translate complex technical issues into clear insights and recommendations
• Strong analytical and problem-solving skills with high attention to detail
• Experience working cross-functionally with Engineering, Product, and Customer-facing teams
• Comfortable operating in a fast-paced startup environment with changing priorities
• Familiarity with automated testing frameworks and tooling
• Excellent written and verbal communication skills
• Experience building quality teams or functions within a growing organization

Nice to Have

• Experience working with legal technology, enterprise software, or regulated industries
• Experience evaluating LLM applications, AI agents, or generative AI workflows
• Legal domain knowledge or experience working with legal professionals

Benefits

Culture of trust and excellence: Be part of a team that values reliability, respect, and initiative, where everyone's contribution matters and diversity drives creativity
Collaborative environment: Work with talented, driven peers on bleeding-edge legal engineering solutions with real-world impact
Growth and ownership: Shape your role as we grow. Take ownership and drive outcomes from the start of your journey
Inclusive culture of excellence and trust: We reward initiative, respect, integrity, and teamwork, and are committed to building a global, inclusive team. Your drive, curiosity, and ideas matter more than your background