Head of Security Platforms

About the role

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are the creators and stewards of the Experience Management category, serving over 18K clients globally. When you join our team, you’ll be part of a nimble group empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved collaboratively. Growth opportunities will find you—ready or not.

Responsibilities

• Enhance Platform Security: Build and implement comprehensive security solutions across product, multicloud, and infrastructure areas to reduce vulnerabilities and potential breaches.
• Drive Vulnerability Management: Establish an effective vulnerability management system, conducting regular checks and swiftly acting upon detected issues.
• Develop Data Protection Protocols: Define and enforce strict data protection protocols for adherence throughout the organization, ensuring customer data security.
• Access Management: Oversee aspects of access across corporate and production environments, setting standards and best practices.
• Team Leadership: Lead a team of skilled security engineers and foster a security-conscious culture, promoting continuous improvement.
• Collaborate Across Business & Product Units: Work closely with all areas of the business, forging partnerships to support security initiatives and create a coherent front against emerging risks.

Requirements

• Proven Leadership: Evidence of effective team leadership for over 15 years, particularly in security, with influence on cultural shifts toward improved security practices.
• Expertise in Diverse Security Aspects: Proficiency in product, cloud, and infrastructure security, including vulnerability management, access management, CDN/WAF/firewalls, product security, and data protection.
• Collaboration: Ability to collaborate and build partnerships across different business units to achieve unified security objectives.
• Proactive Problem-Solving: Demonstrated ability to act swiftly and effectively to manage potential vulnerabilities or address complex security issues.
• Strategy Development: Experience defining and implementing security strategies that drive transformative outcomes.

About the Team

• Cutting Edge: The Platform Security team supports Qualtrics' pioneering advancements in Experience Management and AI, using cutting-edge technologies to ensure platform integrity, resilience, and security.
• Integral Role: Our work underpins the insights customers gain across their entire lifecycle, from employee experience to customer experience to market research, enabling companies to bridge the digital gap.
• Engineering Focus: We are engineers at heart, with work rooted in technical innovation and problem-solving.
• Impactful Contribution: By providing robust security and data protection, we enhance the quality and trustworthiness of Qualtrics’ offerings, fostering customer confidence.
• Environment of Growth: We foster a culture of continuous learning and innovation, offering opportunities to work with innovative tools and contribute to the company’s ambitious mission.

Skills

• Proactive Leadership: Take initiative, understand expected outcomes, and work entrepreneurially to achieve security engineering goals.
• Stellar Communication: Communicate effectively at all levels and influence appropriately to build trust and drive high standards.
• Security Expertise: Broad expertise in platform security, including product, cloud, and infrastructure security.
• Collaboration Skills: Build strong relationships across product units to drive security initiatives forward.
• Decision-Making and Problem Solving: Tackle complex security issues swiftly and effectively in an autonomous, data-driven capacity.
• Continuous Learning: Stay abreast of the latest security trends, threats, and mitigation strategies.

How You’ll Grow

• Industry Exposure: Regular interaction with industry leaders and participation in top security forums to widen your network and gain insights.
• Knowledge Expansion: Stay current with the latest trends in security to continually augment your understanding of emergent threats and mitigation strategies.
• Leadership Development: Lead a team of dedicated security engineers and refine your leadership and people management skills in a global company.
• Strategic Influence: Influence the company’s security strategy, translating insights into actions that make a real difference.

Benefits

• Wellness Reimbursement: $300 per quarter for wellness activities, including gym memberships, spa massages, workout equipment, and meditation apps.
• $1,800 Experience Bonus: To be used for an “Experience” of your choosing.
• QGroup Communities: Access to groups like MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development for support, allyship, and advocacy.
• Hybrid Work Model: Three days in the office (Mondays, Thursdays, and one leader-selected day) with flexibility to work remotely the rest of the week.

Pay

For full-time positions, the base pay range is $248,000—$325,500 USD per year (Washington State). Base pay may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability insurance, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus.