Head of Sales

About the role

M3MI is a business unit of M3 USA, serving the consumer and professional health market with industry-leading syndicated survey data and insights. Clients include pharma, medical device and hospital advertisers, their ad agencies, and the digital and traditional media channels they work with. M3MI supports clients in marketing, advertising creative, strategy, and media planning, media research, and sales.

Responsibilities

• Develop and execute M3MI's commercial vision and revenue growth strategy.
• Identify and prioritize high-value market segments, therapeutic areas, and client targets to drive sustained sales growth.
• Establish clear sales objectives, KPIs, and performance standards for the M3MI Sales Team to ensure consistent achievement of revenue targets.
• Build a high-performance, results-driven sales culture focused on accountability, client impact, and growth.
• Lead the development and implementation of comprehensive sales strategies to achieve revenue growth targets and expand M3MI’s client base.
• Direct, mentor, and scale the sales team to maximise productivity, pipeline development, and conversion rates.
• Cultivate and strengthen executive-level relationships with key communication agencies, publishers, and life sciences stakeholders.
• Drive proactive business development efforts by leveraging personal industry contacts, networking, and strategic partnerships.
• Oversee pipeline management, forecasting accuracy, and sales performance reporting to ensure predictable revenue outcomes.
• Partner with internal subject matter experts to develop compelling, customised proposals that address client business challenges and differentiate M3MI in competitive situations.
• Serve as the senior commercial liaison with clients, leading strategic discussions, negotiations, and contract closures.
• Represent M3MI at high-level client meetings, industry conferences, and external forums to promote the company's platforms and thought leadership.
• Identify cross-sell and upsell opportunities within existing accounts to drive account expansion and long-term partnerships.
• Continuously assess evolving client needs and competitive dynamics to refine value propositions and strengthen client retention.

Qualifications

• Bachelor’s degree or higher in a related field; advanced degrees preferred.
• Minimum 15+ years of experience in the pharmaceutical and life sciences industry, with significant exposure to market research, healthcare communication, and analytics.
• Proven experience leading business development teams and achieving significant revenue growth.
• Deep understanding of drug development, business commercialisation, and marketing processes in the biopharmaceutical sector.
• Strong interpersonal, negotiation, and presentation skills, with a track record of influencing senior executives.