Head of Risk & Insurance

What You'll Do:

• Own Via's insurance program end-to-end: assess our risk profile, identify the coverage we need, and put risk programs in place across the markets we operate in
• Partner with senior leadership on risk strategy, including coverage decisions, alternative risk transfer (captives, self-insured retentions), and how risk and insurance figure into Via's broader operational and financial planning
• Manage brokerage and carrier relationships: run renewals, evaluate quotes, negotiate terms, and select partners who can grow with us globally
• Build the systems and team to manage claims and litigation efficiently: define how incidents are reported; how reserves are set; and how we run a highly effective claims management process
• Develop a risk management strategy that goes beyond insurance: partner with Legal, Finance, and other internal teams to identify and reduce loss exposure
• Build the internal infrastructure: put policies, processes, dashboards, and reporting in place so the rest of the company has clear visibility into our risks
• Stand up the analytics that tell us whether the program is working: monitor loss ratios, claim frequency and severity, cost per mile, and retention thresholds and use them to inform every renewal
• Lead, grow and develop Via’s risk team as the program scales

Who You Are:

• You have built and run an insurance program before — ideally one with significant operational exposure, and ideally at a company operating across multiple jurisdictions. You know what excellent looks like because you've built it.
• You have at least 10+ years of experience in risk management, insurance, or a closely adjacent function
• You are excited to build. You thrive in ambiguity and are excited to help scale a function at a rapidly growing company
• You think commercially. Insurance is both a cost to be optimized and a risk management tool to be wielded. You understand both sides and can make trade-offs that hold up to scrutiny
• You are analytical and data-driven. You leverage claims, litigation, and operational insights to identify trends, evaluate risk, and drive decisions that improve outcomes and reduce costs
• You are operationally minded. You know how to translate strategy into process, headcount, and tooling and how to do it in a way that scales
• You are hands-on and low ego — no task is too small if it helps contributes to Via’s success

Compensation and Benefits:

• Salary Range: $200,000 - $300,000 / year
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.