Head of Public Services

Responsibilities

• Oversees all activities of the circulation and reference services.
• Hires Circulation staff in consultation with the librarians, business manager, and Dean.
• Supervises and evaluates the performance of the student workers.
• Provides training and training opportunities for student workers.
• Develops and proposes relevant policies and procedures in conjunction with the librarians and Dean.
• Evaluates circulation work flow and processes.
• Works with the IT Librarian to troubleshoot patron account issues.
• Interacts with library patrons and staff regarding library materials.
• Trains and assists patrons in the use of library equipment and technology.
• Schedules student workers to staff the information hub while the library is open.
• Collaborates with the IT Librarian to work and manage student projects.
• Collaborates with the Academic Engagement and User Experience Librarian to manage events.
• Participates in activities such as staff meetings, admin, and training.

Qualifications

• Minimum Qualifications: Bachelor's Degree or 4 years of related experience in lieu of degree
• PREFERRED Qualifications: Experience training & supervising library staff, Knowledge of integrated library systems, High level of interpersonal skills and integrity, High level of customer service skills

Compensation

Compensation Will Be Negotiable Based Upon Education & Experience

Benefits

Base pay is one component of Emporia State University’s total rewards package. We are dedicated to supporting the needs of the whole you with our holistic approach to employee benefits by offering comprehensive Well-being Benefits For You And Your Family That Include Health Insurance Free Dental insurance for employees Retirement through the Kansas Board of Regents Paid parental leave Up to 31 days paid vacation and holiday days Tuition reduction and tuition assistance Dependent tuition waiver For full details about our benefit plan offerings, please visit [here](https://www.emporia.edu/work-emporia-state/employee-benefits/).