Head of Procurement, Ops

About the role

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. We’re looking for a Head of Procurement, Ops to own vendor management and sourcing for Pattern’s growing U.S. warehouse network. Our operations network brings products in, prepares them for sale, and ships them into marketplaces on behalf of the brands we partner with — a high-velocity, high-SKU-count fulfillment environment where packaging and supplies consumption scales directly with order volume.

As we grow from 4 facilities today toward roughly 10 over the next four years, with weekly volume more than tripling, you’ll own the vendor relationship and spend for consumable packaging supplies directly, while thoughtfully evolving how we source and manage supplies as the network grows — without overbuilding process, tools, or headcount ahead of actual need.

Responsibilities

• Own the end-to-end sourcing strategy for consumable packaging supplies (corrugated boxes, poly bags/mailers, bubble wrap, paper void fill, labels/stickers, and adjacent categories), including evaluating our current single-distributor model and recommending the right structure as volume grows
• Lead supplier and vendor negotiations, RFPs, and contract structuring to secure favorable pricing, service levels, and supply resilience
• Build a simple, repeatable playbook for standing up supplies procurement at each new warehouse launch, and right-size inventory and reorder logic for facilities of varying sizes
• Own the supplies spend budget across the network; identify and execute cost-reduction opportunities and track cost-per-unit-shipped as a key efficiency metric
• Establish spend visibility and reporting by site, category, and supplier
• Serve as the primary point of contact for our supplies distributor(s) and suppliers, managing performance, service levels, and day-to-day issue resolution
• Select and/or implement lightweight tools for inventory tracking, demand forecasting, and purchase order management, sized to our current footprint and volume
• Partner closely with Warehouse/Site Operations, Finance, Real Estate/Facilities, and Sustainability/ESG stakeholders on consumption patterns, budgeting, site launches, and packaging material choices

Requirements

• 5+ years of procurement, strategic sourcing, or supply chain experience, including managing indirect/consumables spend and vendor relationships directly
• Direct experience sourcing packaging or consumable supplies (corrugated, poly, mailers, or similar) strongly preferred; ecommerce, fulfillment, 3PL, or distribution-center experience highly valued
• Comfortable operating as a hands-on individual contributor — this role is about doing the work of sourcing and vendor management, not managing a large team
• Demonstrated success negotiating supplier/distributor contracts and managing supplier performance
• Experience with inventory management or procurement systems (ERP, WMS-adjacent tools, or dedicated procurement platforms)
• Comfortable working with data to drive decisions — spend analysis, forecasting, cost-per-unit tracking
• Bachelor’s degree in Supply Chain, Business, Operations, or related field (or equivalent experience)
• Willingness to travel regularly to warehouse sites (30–50%, increasing during new site launches)

Qualifications

• Experience evolving a company’s sourcing model from a distributor-managed approach toward more direct ownership, at a pace matched to actual volume and complexity
• Experience procuring for a growing multi-site network, in a lean, resource-conscious way
• Familiarity with ecommerce marketplace fulfillment requirements
• Experience managing supplier relationships across multiple U.S. regions with varying freight/lead-time dynamics

Skills

• Game Changer: Looks at problems with an open mind, shares new ideas, reassesses plans, and attaches realistic timelines to goals
• Data Fanatic: Recognizes problems and seeks to understand them through data, draws unbiased conclusions, and tracks effects of solutions using data
• Partner Obsessed: Clearly explains project status, relies on constructive feedback, actively listens to expectations, and delivers results that exceed them
• Team of Doers: Uplifts team members, takes initiative, actively contributes to improvements, and holds themselves accountable

Benefits

• Unlimited PTO
• Paid Holidays
• Onsite Fitness Center
• Company Paid Life Insurance
• Casual Dress Code
• Competitive Pay
• Health, Vision, and Dental Insurance
• 401(k) match (Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2%)