Head of Partnerships & Client Delivery
About the Role
Boam AI provides the managed data and intelligence layer behind some of the world's leading enterprises. We continuously transform messy, unstructured information into reliable, actionable, and always up-to-date intelligence on millions of SMBs and enterprises. As Head of Partnerships & Client Delivery, you'll build the operating system behind every successful enterprise partnership—from first pilot to long-term strategic growth.
You'll work directly with the CEO, taking ownership from pilot kickoff through implementation, delivery, expansion, and long-term partnership success. You'll sit at the intersection of our largest enterprise partners and our Product, Engineering, and ML teams, helping shape both successful implementations and the future direction of the product itself.
This role is about building the operating system that enables enterprise partnerships to succeed at scale. You'll solve unique technical, operational, and organizational challenges, then turn those solutions into scalable playbooks for future partnerships. You'll shape the operating model, dashboards, implementation frameworks, and operating rhythms that allow our Partnerships organization to scale.
Initially, you'll operate as an individual contributor with significant ownership. As Boam AI grows, this role is expected to evolve into the leader of our global Partnerships & Client Delivery organization.
Responsibilities
- Turn enterprise pilots into long-term strategic partnerships
- Align Product, Engineering, and ML teams around partner success
- Own partnerships end-to-end from pilot → implementation → delivery → expansion
- Create the playbooks and operating systems that future teams will run
- Turn deep customer understanding into better products and delivery
- Keep complex cross-functional initiatives moving forward
- Identify opportunities to expand partnerships and increase customer value
- Build scalable systems that improve quality, speed, and consistency
- Produce executive-quality project updates, analyses, presentations, and documents
- Use AI to accelerate delivery, analysis, and communication
Requirements
- 5+ years in strategy consulting, partnerships, SaaS, or similar client-facing roles
- Exceptional relationship builder who quickly earns trust with senior enterprise executives
- Outstanding written and spoken English with strong executive presence
- Thrive solving messy, ambiguous, high-stakes cross-functional problems
- Experienced partnering with Engineering and technical teams
- Enjoy building scalable systems instead of solving the same problem twice
- Highly analytical with strong judgment and prioritization skills
- Extremely responsive, dependable, and biased toward action
- Comfortable influencing Product, Engineering, and Sales without formal authority
- AI-native and constantly looking for ways to improve productivity using modern AI tools
- Take ownership, move quickly, and thrive with minimal direction
Nice to Have
- Management consulting or client-facing strategy experience
- Enterprise SaaS, CRM, data platform, or implementation experience
- Experience working with Salesforce or other CRM platforms
- Experience partnering with Sales and Sales Operations leaders
- Experience managing enterprise pilots or strategic customer implementations
- Built or advised Customer Success, Partner Success, or Professional Services teams
- Experience hiring, mentoring, or leading high-performing teams
Benefits
- Own our most important enterprise relationships from day one
- Build an entire company function—not simply inherit one
- Design the playbooks, operating model, and systems that the future team will use
- Work directly with the CEO on the company's highest-priority enterprise partnerships
- Help shape product direction through direct customer feedback and strategic insight
- High autonomy, meaningful ownership, and real influence across the company
- Top-tier compensation with meaningful equity upside
- Help build a global, category-defining company from the inside
Schedule
This role does not offer a remote option.