Head of Partner Programs, Strategy and Operations

About the role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Partner Programs, Strategy and Operations based in the United States. As Head of Partner Programs, Strategy and Operations, you will build the operating foundation that enables a growing Partnerships organization to scale efficiently. You will sit within Revenue Operations and connect partner strategy with systems, data, processes, commercial operations, and financial infrastructure. The role spans technology, agency, integration, and strategic partner ecosystems, turning complex partner motions into measurable and repeatable programs. You will establish trusted reporting, define operating models, improve attribution, and ensure partner economics and workflows function reliably. Working across Partnerships, Systems, Data, Finance, Legal, and other teams, you will lead initiatives that often cross traditional organizational boundaries. You will also help shape reusable partner architectures, processes, and automation that increase revenue leverage without creating unnecessary operational overhead. This is a high-ownership opportunity for a strategic operator who enjoys building structure from ambiguity and using AI to accelerate analysis, execution, and scale.

Responsibilities

• Own the operational infrastructure behind the Partnerships organization, translating partner strategy into scalable processes, systems, measurement frameworks, and commercial mechanisms.
• Build and own the operating system for Partnerships, including processes, systems, data models, governance, ownership structures, and operating cadences.
• Define how responsibilities are shared across Partner Managers, Revenue Operations, Systems, Data, Finance, Legal, and other stakeholders.
• Partner with senior Partnerships and Revenue Operations leadership to design partner motions from acquisition and qualification through onboarding, activation, revenue generation, expansion, and renewal.
• Translate partner strategy into concrete operating models covering workflows, incentives, tiering, deal mechanics, attribution, system requirements, and measurement.
• Establish a trusted measurement layer for the partner business, including operating definitions, instrumentation, dashboards, and recurring reporting.
• Own reporting around metrics such as agency funnel performance, integration adoption, Partner-Involved ARR, sourced/influenced/managed attribution, and partner cohort NRR.
• Identify data quality and attribution gaps,