Head of Operations & Finance

Responsibilities

• Own operations and finance end-to-end — systems, numbers, people, outcomes.
• Build complete financial systems — including P&Ls, cashflow forecasting, clean bookkeeping workflows.
• Build the day-to-day operational systems that keep the company running smoothly.
• Own all payment processing & risk — reduce chargebacks, manage VAMP, secure new processors.
• Work with the Head of CX to build visibility and systems across Customer Success.
• Hold the team, contractors, and agencies accountable through clear KPIs, structure, and operational discipline.
• Own fulfillment & inventory end-to-end — forecasting, ordering, supplier management, freight.
• Execute other high-level initiatives with speed and precision.

Requirements

• 3+ years of experience in operations, finance, or a similar execution-focused leadership role.
• Experience working in a DTC, e-commerce, or performance marketing environment.
• Deep financial competency: P&Ls, forecasting, reconciliations, cashflow.
• Proven ability to build systems that scale cleanly and prevent issues.
• Hands-on experience with fulfillment, inventory, and supplier management.
• Analytical, detail-obsessed, and exceptional at spotting problems early.
• Operates with extreme ownership — takes full responsibility for results, decisions, and outcomes without excuses.
• Thinks in systems, not tasks — capable of designing end-to-end operational structures that prevent recurring issues.

Skills

• [Strong Plus] Experience managing processors, chargebacks, MIDs, and risk.

Benefits

• High-Growth Environment: We scaled to $1M+ MRR in 3 months — and we’re pushing to 10× that in 2026.
• Performance-Driven Compensation: The better the business runs, the more you earn. There’s serious and uncapped earning potential.
• Ownership & Autonomy: You’ll own operations and finance end-to-end — full control, zero micromanagement, and the authority to build systems your way.
• Massive Impact: Your work will immediately influence how far and how fast we can scale.
• High-Performance Culture: You’ll work alongside killers who move fast, reject mediocrity, and care about doing things right — and you’ll help hire the next wave of high performers who raise the bar even higher.

Pay

$80,000 to $200,000 / year

Schedule

Remote