Head of Non-Production Operations, Facilities
Responsibilities
Lead and develop operations teams across multiple workplaces to support ongoing day-to-day needs, including office management, culinary/snacks, janitorial, groundskeeping, and related services.
Define and own third-party vendor strategy across all service categories, ensuring consistent quality, reliability, and cost-effectiveness across the portfolio.
Own the full OPEX budget for our workplaces, reporting out on forecast vs. budget regularly and surfacing cost-saving options.
Partner hand-in-hand with the Real Estate team to define what work scope is the Landlord's responsibility versus ours.
Partner hand-in-hand with Development Planners to develop long-term standards that support operational efficiencies downstream.
Build scalable operations standards and processes that support growth into additional sites while maintaining a strong employee experience across all spaces.
Serve as a people leader and cross-functional partner inside and outside Facilities.
Qualifications
- 7+ years of experience in workplace operations
- People management experience, including developing and growing teams
- Proven ability to own and manage a full OPEX budget, including forecasting and cost-saving identification
- Proven ability to define and manage third-party vendor strategy across multiple service categories
- Experience partnering with real estate on lease scope (Landlord vs. tenant responsibilities)
- Demonstrated ability to build scalable operations standards and processes
- Track record of delivering a strong employee experience across multiple sites
- Experience scaling a workplace operations function into new sites in a high-growth environment
- Familiarity with office management, culinary, janitorial, and groundskeeping service categories
Nice to Have
- Experience supporting secure environments
- Experience supporting services within production or manufacturing areas
Other
- Work Location - This position will be onsite 4 to 5 days per week at our Long Beach, CA facility
Compensation
- Base Salary: $145,000-$210,000
- Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave