Head of Logistics Operations

About the role

We are looking for a Head of Logistics Operations - Americas, to join our warehousing and distribution team near Dulles Airport in Sterling, VA. In this role, you will have full responsibility and accountability for the overall warehouse operations in the Americas, representing a 186,200 sqft warehouse in Washington D.C./Dulles and a 26,400 sqft warehouse in Miami, FL.

The focus is on the overall leadership of the warehouse sites, driving high performance, quality, and strategic direction. Together with about 150 employees, you will achieve operational, functional, and strategic objectives with a sizable impact on short-term performance, ensuring maximum service for our aviation customers.

Responsibilities

Primary Responsibilities: 95% Warehouse Operations & Strategy

• Direct, persuade, and influence internal and external decision-makers at higher levels.
• Lead negotiations and representation on both operational and strategic levels to ensure targets are achieved, driving continuous improvement and long-term development.
• Contribute to the further development of the global footprint of locations as well as the technical development and infrastructure.
• Set clear objectives, targets, and success criteria in accordance with logistics and company strategy.
• Establish and drive regional logistics strategies to exceed customer expectations by ensuring high operational performance with on-time, defect-free, and customer-centric services.

Operational Excellence & Continuous Improvement

• Ensure continuous improvement in the designated area, in line with broader organizational goals and objectives by utilizing lean methodologies.
• Implement transversal collaborative efforts between all operations functions, customer-facing teams, transformation and performance improvement, commercial and product management.

Team and Leadership

• Carry out all (disciplinary and functional) leadership activities for teams composed of managers and professionals or experts to lead all operations for warehousing and shipping and continuously exceed customers' expectations.
• Cultivate a positive, inspiring workplace culture with strong employee engagement aligned with the operational vision.
• Build, manage, and develop high-performing, engaged, and customer-focused teams by hiring top talent and fostering personal and professional growth.

Compliance, Risk Management & Safety

• Ensure stability and contingency in operations through structured and continuous risk and safety management, while applying HS&E policies at all times.
• Oversee risk assessment and mitigation governance throughout the project lifecycle to ensure the identification and resolution of complex and unprecedented problems simultaneously impacting the delay, cost, performance, and quality of the portfolio.

Financial & Resource Management

• Ensure key targets are met in regards to operational on-time and on-quality performance, customers' satisfaction, and cost efficiency.
• Manage CAPEX, OPEX, and headcount budgets in accordance with Annual Operating Plans (AOP) and functional targets.

Requirements

• An Bachelor's Degree in logistics / supply chain management or comparable education.
• Prefer Master's Degree in Logistics / Supply Chain Management.
• 10+ years of experience in Supply Chain Management or equivalent Materials Management.
• 5 years of leadership experience inclusive of a candidate's total experience.
• Strong knowledge of people operations, materials and inventory management, warehouse processes, automation, and transport operations.

Skills

• Demonstrated ability to understand, treat and propose medium diversity and complexity solutions by mobilizing knowledge / methods / varied processes.
• Experienced people manager being able to build and motivate highly committed teams.
• Strong analytical and critical thinking skills.
• Results-oriented, proactive, and solution-minded self-starter with the unique ability to address problems that impact major processes in several functions.

Benefits

• Competitive Remuneration.
• Work / Life Balance: Hybrid Working, flex-time, maternity/paternity leave.
• Personal Development: Personalized development plans, large portfolio of learning solutions & lots of internal mobility opportunities.
• Health & Wellbeing: Health insurance, well-being programs.
• Medical insurance, Dental insurance, Vision insurance, Prescription insurance, Employee Assistance Program, Flexible Spending Accounts, Health Savings Accounts, Basic & Voluntary Life and Accidental Death & Dismemberment insurance, Short and Long-term Disability insurance, 401(k), Paid time off including paid holidays, Tuition Assistance, Bonus(es) subject to performance criteria.

Pay

Salary range based on the required profile: $160,000 - 175,000/year. Actual minimum and maximum may vary based on geographic differential. Individual pay is based on skills, experience, and other relevant factors.

Schedule

Travel Required: 20% Domestic and International. Willingness to travel in the responsible region and abroad.