Head of Internal Communications and Engagement

About the role

We’re looking for a Head of Internal Communications and Engagement to join our Communications Team. This role can be based at any of our office locations: London, Birmingham, Bristol, Manchester, York, Glasgow. ORR operates a hybrid working model, working from a workplace location other than home for at least 40% of each month. This may be higher depending on the role and business needs. Workplace locations include ORR offices, inspection sites, off-site meetings, conferences, and other approved business locations.

Communications Directorate

The Communications Directorate protects and enhances ORR’s reputation by communicating with clarity, building confidence in our work, and supporting effective engagement with staff and stakeholders.

Internal Communications team

The Internal Communications team helps colleagues understand ORR’s priorities, direction and performance. Through clear, timely and engaging communication, the team supports organisational change, strengthens culture and values, and helps people feel informed, connected and able to contribute to ORR’s success.

Key responsibilities

• Lead communication and engagement with employees during periods of change
• Help leaders listen to colleagues, build trust and create a positive working environment
• Ensure colleagues understand where ORR is going, why it matters and how they can contribute
• Support an informed, connected and engaged workforce to deliver better outcomes for rail and road users
• Protect and enable rail and road systems that work for everyone

Working arrangements

Location: London, Birmingham, Bristol, Manchester, York, Glasgow (hybrid working model, at least 40% in workplace per month). Contract type: Full time, Permanent. Working pattern: Flexible working, Hybrid. Closing date: 05/11/2026.