Head of Internal Comms

The Waymo Communications team is seeking a seasoned Internal Communications Manager to join our dynamic and innovative team. Reporting to the Chief Marketing Officer, this role will focus on delivering high-quality content, events, and communications counsel to executives, while ensuring Waymonauts stay informed of critical developments.

About the role

• Lead a team of three FTEs to deliver high-quality content, events, and communications counsel to executives.
• Manage their professional development while balancing the team's capacity against the high-velocity needs of the business.
• Partner with cross-functional leaders to extract high-priority technical and commercial developments, distilling them into the most relevant need-to-know insights for the broader company.
• Ensure Waymonauts are the first to know of major developments - ahead of seeing them in headlines.
• Oversee the end-to-end execution of high-impact touchpoints (monthly all hands meetings, Brown Bags, Intranet, team chat threads, etc.) to drive consistent awareness across different time zones and job functions.
• Partner with leadership to distill complex business strategies and technological roadmaps into transparent communications, ensuring executives are equipped to champion the company’s vision authentically.
• Lead your team to surface stories that build enthusiasm and technical understanding of our autonomous driving systems.
• Establish and monitor OKRs to measure the effectiveness of internal reach and sentiment, using data to pivot strategies through the team and business’ global scale.

Responsibilities

• Team & Resource Management
• Strategic Storytelling Synthesis & Curation
• Omnichannel Programming
• Executive Visibility & Enablement
• Cross-Functional Connectivity
• Engagement Analytics

Requirements

• 15+ years of experience in internal communications, corporate communications, or a related field, with at least 3+ years specifically in a people management role leading a team of mid-to-senior level professionals.
• Proven track record in a high-growth tech environment, with demonstrated experience distilling complex technical subject matter (e.g. AI, robotics, or engineering) into clear, engaging content for diverse audiences.
• Experience supporting C-Suite executives, including ghostwriting, speechwriting, and providing direct strategic counsel on complex organizational changes or business shifts.
• Experience managing large-scale internal events (e.g., global All-Hands, product launches, etc.) for a workforce of at least 1,000+ employees across multiple geographic locations.
• Proficiency in communication tech stacks and analytics, specifically using tools like GChat, internal intranets, and email marketing platforms to track and report on engagement KPIs and sentiment data.
• Exceptional project management skills, with a concrete history of managing multiple high-priority cross-functional projects simultaneously and meeting tight deadlines in a fast-paced environment.

Preferred

• Experience in mobility industry: Prior experience in the autonomous vehicle industry, robotics, or a complex mobility-as-a-service (MaaS) business, providing an immediate understanding of the industry’s unique safety and regulatory nuances.
• International scale experience: A history of managing internal communications for a workforce transitioning from US-centric operations to a global footprint, including experience with localized messaging and cultural sensitivities.
• Creative content production: Hands-on experience or creative direction in multimedia storytelling, such as internal podcasts, video production, or high-end visual design to elevate engagement beyond text-based updates.
• Change management certification: Formal training or certification in change management methodologies (e.g., Prosci or ADKAR) to help lead the organization through large-scale pivots or business model evolutions.
• Crisis communications background: Experience working alongside PR or Legal teams to manage internal messaging during high-pressure situations or external media scrutiny.
• Community building mentality: A track record of launching employee resource groups (ERGs) or cultural initiatives that foster a sense of belonging in a hybrid or geographically distributed work environment.

Benefits

• Very limited (
• Hybrid role located at Waymo’s HQ in Mountain View, California.
• Base salary range for this full-time position across US locations is $238,000—$294,000 USD.
• Eligible for Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program.