Head of Individual Markets Communications

About the role

You will define, direct, and execute an integrated internal communications strategy that advances business growth and transformation. You’ll lead a team focused on helping key audiences find information, understand change, and stay connected to our strategy, leaders, and each other.

Responsibilities

• Develop and execute an integrated communications strategy that meaningfully impacts growth and transformation goals across our Individual Markets business, responsible for a unique audience mix including colleagues as well as our field channel.
• Serve as a strategic advisor to executives and stakeholders.
• Own change communications for major transformation initiatives across the organization, including stakeholder mapping, risk/issue management, and adoption communications.
• Develop content to support execution of strategy (program plans, leader messages, speaker presentations, event facilitation guides etc.).
• Define success metrics and produce regular insights to continuously improve communication impact.
• Work cross-functionally to influence and drive alignment across business, strategy, talent and communications.

Requirements

You have 10+ years of communications experience, preferably in the Insurance/Financial Services industry or other highly regulated industry; internal communications experience desired.

Excellent writing, editing and verbal communication skills.

Successful track record for executing internal communications campaigns and developing strong working relationships with senior leaders.

Strong project management and organizational skills, and the ability to thrive in an environment where you juggle multiple projects simultaneously.

Bachelor’s Degree or professional equivalent.

Qualifications

Reporting relationships: You will report to our Head of Internal Communications.

Location and other requirements: Hybrid with 3 days in our New York, NY office. Up to 20% travel within US.

Skills

Consultative and agile, with the ability to assess stakeholder needs quickly, navigate complexity, and provide clear, pragmatic counsel.

A strong collaborator who influences senior leaders and cross-functional partners, aligns on objectives, and establishes an effective operating rhythm to deliver results.

An innovator who leverages emerging technology to build scalable communication solutions and improve how teams plan, create, and measure impact.

Committed to developing others, setting clear expectations for your team, providing coaching and feedback, recognizing contributions, and championing career growth.

Inclusive leader who drives engagement by listening to feedback, acting on insights, and fostering a team-first, high-performance culture.

Benefits

Salary Range: $155,370.00 - $255,255.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise: At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity: Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations: Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship.

Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment: As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at ). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.