Head of HPS IT Solutions & Technology Delivery

Strategy & Planning

• Participate in strategic and operational governance processes of the HPS business as a member of the senior IT management team, reporting directly to the CIO.
• Act as the forward-looking visionary for HPS' IT needs, anticipating disruptive changes in the networking, storage, and software industries to capture competitive advantages ahead of business demand.
• Lead strategic and operational planning to embed value-added technical capabilities across global Design Centers, ensuring infrastructure plans are proactively established to prevent engineering bottlenecks.
• Partner closely with the global IT Business Partnership and Project Management teams to co-develop frameworks that successfully qualify, prioritize, and ingest new business initiatives into the pipeline.
• Formulate and execute a progressive endpoint technology framework that bridges corporate compliance with fluid developer productivity across Windows and native Linux platforms.
• Establish foundational, next-generation network architecture models for highly complex Research & Development Labs (RDL), securing segmented customer networks and remote access pathways.
• Architect the IT enablement and governance strategy for applied AI engineering initiatives, pioneering secure cloud environments and automated compliance sandboxes.
• Develop and maintain the organizational structure of the dedicated 20–30 member HPS IT support team, overseeing headcount allocations, career development, and operational maturity.

Acquisition & Deployment

• Collaborate with business unit leaders, principal engineering architects, and development leads to translate complex software and hardware workflows into technical infrastructure requirements.
• Collaborate with the global Enterprise Applications team to align, optimize, and steer the engineering technology portfolio, including SaaS application suites, modern DevOps toolchains, and the ongoing Salesforce CRM product-company transformation roadmap.
• Review and approve specialized software and infrastructure acquisitions, ensuring new storage and networking technologies are thoroughly vetted for high-throughput engineering scales.
• Evaluate and deploy advanced platform capabilities—such as automated, cloud-hosted developer VMs, sandbox architectures, and integrated developer environments (IDEs).
• Oversee facility build-outs, greenfield network expansions, and specialized lab engineering provisions across distributed technical hubs.

Operational Management

• Direct and lead a global, multi-disciplinary team of 20–30 IT professionals and engineering specialists, fostering an agile, forward-thinking, and high-performance team culture.
• Ensure responsiveness and high-availability continuous delivery of specialized IT capabilities to worldwide engineering cohorts.
• Partner with the global IT Security team to orchestrate secure software chains of custody through robust code-signing infrastructures, automated digital certificate distributions, and hardware security modules extending safely to manufacturing floors.
• Align specialized lab access controls with global IT Security standards, supervising the end-to-end management of complex network segmentations, dedicated hardware layers, and secure remote customer access tunnels to guarantee complete RDL isolation.
• Triage, adjust, and optimize endpoint application security controls (such as default-deny policies) to protect corporate intellectual property while ensuring a friction-free developer experience.
• Monitor service metrics, resolve infrastructure bottlenecks, and continually adapt IT systems to support rapid software development lifecycles and continuous product deployment schedules.