Head of Global Asset Servicing
WhiteCap Search · New York, NY · 1 wk ago
HybridBusiness DevelopmentFull-time
Job Function
In Office Policy: Hybrid 4/1; Friday is WFH
Leadership & Oversight
- Lead the Global Asset Servicing team across New York, Los Angeles, and Mumbai
- Act as the primary escalation point for asset servicing issues, breaks, and risk events
- Partner closely with investment teams, middle office, finance, treasury, and trustees
Service Provider Management
- Oversee and manage fund administrators, custodians, and trustees
- Identify recurring issues and implement long-term, scalable solutions
- Maintain strong governance and accountability across third-party relationships
Operational Excellence & Process Improvement
- Drive automation and workflow optimization, reducing manual processes
- Evaluate and implement industry tools and system enhancements
- Lead cross-functional initiatives to improve accuracy, scalability, and efficiency
Reconciliation & Risk Management
- Oversee daily reconciliations between internal systems and external parties
- Identify systemic breaks and implement root-cause solutions
- Maintain robust quality control and risk mitigation frameworks
Reporting & Audit
- Develop and present KPIs and performance metrics to senior leadership
- Coordinate asset servicing audit requests with auditors, consultants, and regulators (e.g., SEC)
- Ensure adherence to internal policies and regulatory standards
Requirements
- Minimum of 12 years of experience in investment operations, asset servicing, or loan operations, preferably within alternative asset management
- Strong expertise in corporate actions and bank debt / loan servicing
- Hands-on experience with Wall Street Office (WSO)
- Prioritizing experience with managing global teams and complex operational environments
- Deep experience working with fund administrators, custodians, and institutional client bases (pensions, insurance, sovereigns, etc.)
- Demonstrated success driving process improvement, automation, and scalable infrastructure
- Strong communication and stakeholder management skills across business lines