Head of Frontline HR

About the role

The Head of Frontline HR leads the HR function across multiple operational regions, supporting both hourly and salaried employees. This role translates business and operational needs into practical HR support, ensuring timely and consistent guidance to leaders.

Responsibilities

• Lead, develop, and manage the HR Business Partner team and related compliance and HR administration support.
• Establish consistent service expectations, priorities, and execution standards across regions.
• Provide coaching, escalation support, and direction on complex employee, leader, and organizational issues.
• Serve as a trusted advisor to leaders and supervisors on performance, coaching, conflict resolution, organizational change, and employee concerns.
• Lead and support workplace investigations, ensuring timely, fair, and well-documented outcomes.
• Guide managers through progressive discipline, termination planning, corrective action, and related documentation in accordance with company policy and legal requirements.
• Lead execution of frontline HR programs, including annual reviews, performance review calibrations, onboarding, offboarding, and related people processes.
• Partner with leaders to ensure performance reviews are completed on time, reflect consistent standards, and support sound people decisions.
• Facilitate calibration discussions and follow-through actions that strengthen accountability, consistency, and talent decisions.
• Lead compliance, AAP, and OFCCP oversight, evaluating statistical reports, producing annual plans, preparing compliance reports, and coordinating applicant tracking processes with HRIS and Staffing.
• Ensure HR programs are carried out in accordance with company policies and procedures and align with federal contracting requirements, union agreements, and construction-specific regulations.
• Support audits, documentation standards, reporting requirements, and employment-related compliance readiness.
• Proactively identify and assess improvement opportunities that add value to the business and improve the effectiveness of frontline HR support.
• Strengthen consistency, reduce risk, and improve execution through disciplined process review and follow-through.
• Lead HR implementation activities after an acquisition decision is made, taking the business from approved deal to Day 1 readiness.
• Coordinate the required Centers of Excellence and functional partners, including payroll, benefits, compliance, HRIS, communications, onboarding, and other people-related workstreams.
• Drive integration planning, execution, and follow-through to support a smooth employee and business transition.

Qualifications

• Bachelor’s degree in Human Resources, Business, or related field preferred.
• Progressive HR experience with strong depth in employee relations, performance management, investigations, leader coaching, compliance, and HR partnership.
• Experience leading HR teams or distributed HR support functions preferred.
• Experience supporting a multi-location workforce in a construction, industrial, manufacturing, or similarly complex operational environment preferred.
• Strong working knowledge of employment law, corrective action, documentation standards, leave and accommodation coordination, and employee lifecycle support.
• Experience with AAP, OFCCP compliance, employment reporting, applicant tracking, and related technical compliance strongly preferred.
• Experience coordinating cross-functional implementation work, including post-acquisition HR integration, strongly preferred.
• Experience supporting both hourly and salaried employee populations required; union or collective bargaining experience preferred where applicable.