Head of Food and Beverage Experience

About the company

CBRE is the world's largest commercial real estate services firm. Experience by Industrious is CBRE’s global hospitality business that partners with leading companies and landlords to design and operate workplaces people love coming to. We treat the daily experience of work as a product worth obsessing over, and we build our teams with people who feel the same way.

About the role

Food is a core part of how CBRE creates active, memorable workplaces worth seeking out, and our work in this area is expanding rapidly. We partner with third-party food service providers and support clients as their management, strategy and integration layer. We are looking for a food industry leader to join our global Experience Services platform team to bring additional expertise in culinary strategy, curation, and execution. This is a highly visible role that sits at the intersection of strategy, external engagement, and operations. Your goal will be to work across clients and our organization to expand our position as trusted food advisor, grounded in our ability to deliver measurably better outcomes for them.

Role details

• Location: New York City, Other
• Scope: Client advisory across Experience Services accounts; internal capability across platform, account, solutions and procurement teams
• Schedule: Standard business hours with flexibility for client events and site visits
• Travel: As needed for client meetings, site visits, and CBRE events

Responsibilities

• F&B Taste and Curation: Advance CBRE’s house view on food, including articulating what exceptional food programs look like from a culinary and hospitality standpoint, and how food connects to the workplace
• Global Client Engagement: Serve as CBRE's culinary taste and experience expert in client conversations, pursuits, and account reviews, diagnosing programs and advising on improvements
• Partnership Engagement: Engage with our food & beverage delivery partners to define the strategic culinary approach, and drive success from inception through delivery
• Solution Design: Partner with sales and solutions teammates to shape the food strategy during proposal development, with a focus on culinary quality, differentiation and what a program actually looks and feels like
• Capability Development: Advance our playbooks, measurement methodologies and tools that make great food programs repeatable and scalable

Qualifications

• Have strong opinions about what separates an exceptional food program from one that's just OK, informed by your time working in kitchens in demanding, chef-driven environments
• Are deeply familiar with corporate food service — how it works, what works and what doesn't — and passionate about ways it can improve
• Are an exceptional written and verbal communicator who can build trust in client and partner conversations at all levels, from C-suite leaders to operations teams
• Are comfortable working within a large organization, but also highly entrepreneurial and energized to operate in ambiguous, fast-paced environments

Requirements

• 15+ years in food, with meaningful time in chef-driven restaurant environments
• Experience in corporate dining or food program management, having developed and executed successful programs in this space, with a keen understanding of the industry's structure, delivery models, and economics
• A genuine point of view on what makes a food program most successful, grounded in real culinary experience, and the ability to articulate it clearly to clients and colleagues
• Ability to present, advise, and earn trust in client and partner settings at all levels
• Comfort working in a cross-functional role, partnering with sales, procurement, and account teams to move ideas from strategy to execution

Pay

Minimum salary: $155,000 annually; maximum salary: $288,000 annually. Compensation depends on skills, qualifications, and experience. Eligible for discretionary bonus based on CBRE’s applicable benefit program.

Benefits

• 401(K)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance