Food and Beverage Experience Team Member
Location: St. James Theatre, New York, NY | Part-time position
About the role
The St. James Theatre is seeking enthusiastic, dependable Food & Beverage Experience Team Members who share our passion for theatre and hospitality. We are looking for friendly, proactive, and professional individuals who enjoy working with people and take pride in creating memorable guest experiences. Team Members rotate through various service locations, including Coat Check, Delivered-at-Seat, Kiosks, Hawking, and the Ambassador Lounge. Paid training and shadow shifts are provided. You'll join a fast-paced, collaborative team where a positive attitude, flexibility, and willingness to help are just as important as efficiency and attention to detail. Together, we work to deliver exceptional hospitality, support venue sales goals, and ensure safe, smooth operations.
Responsibilities
- Rotate through various service locations: Coat Check, Delivered-at-Seat, Kiosks, Hawking, and Ambassador Lounge
- Deliver exceptional hospitality and create memorable guest experiences
- Support venue sales goals by promoting Food & Beverage offerings, VIP experiences, and additional services
- Ensure safe, smooth operations
- Collaborate with team in a fast-paced environment
Requirements
- Previous experience in a fast-paced hospitality environment preferred
- Ability to frequently navigate stairs and stand for the duration of a shift
- Ability to lift and carry up to 50 lbs
- Availability for weekends, matinees, and holidays required
- Responsible cash-handling experience preferred
Skills
- Friendly, approachable, and enthusiastic about providing excellent guest service
- Dependable, punctual, and prepared to contribute to every shift
- Proactive and willing to take initiative without always being asked
- Flexible, receptive to feedback, and comfortable adapting to changing priorities
- Strong communication skills and a collaborative, team-first attitude
- Ability to remain calm, professional, and efficient in a fast-paced environment
- Comfortable promoting Food & Beverage offerings, VIP experiences, and additional services to enhance the guest experience and drive sales
- Willingness to support different service locations and take ownership of assigned responsibilities
Pay
$19.00 per hour with opportunity to earn gratuity
Schedule
Part-time; hours vary. Availability for weekends, matinees, and holidays required.
Benefits
- Paid training and shadow shifts provided