Head of First Impressions

About the Role

As the Head of First Impressions, you'll be the first person our customers see when they visit or call our dealership. Your positive attitude, professionalism, and customer-first mindset will help create an exceptional experience from the very first interaction.

Responsibilities

• Welcome customers and guests with a friendly, professional attitude
• Answer and direct incoming phone calls
• Assist customers with basic questions and connect them with the right department
• Maintain a clean, organized, and inviting front desk area
• Support dealership teams with administrative tasks as needed
• Help create a positive and memorable customer experience

Qualifications

• Strong customer service and communication skills
• Positive, outgoing personality
• Professional appearance and demeanor
• Ability to multitask in a fast-paced environment
• Basic computer and phone skills

Preferred Experience

• Previous receptionist, hospitality, retail, or customer service experience preferred

Schedule

• Part-Time Position
• Monday – Friday: 1:00 PM – 7:00 PM
• Occasional Saturdays as needed
• Closed on Sundays

Benefits

• Medical Insurance
• 401(k) Retirement Plan
• Employee Stock Ownership Plan (Retirement)
• Paid time off and holidays
• Closed on Sundays

Why Join Us

• Supportive team environment
• Growth and development opportunities
• Opportunity to make a lasting impact on every customer interaction