Head of Field Engineering

About Oumi

Why we exist: Oumi is on a mission to make frontier AI truly open for all. We are founded on the belief that AI will have a transformative impact on humanity, and that developing it collectively, in the open, is the best path forward to ensure that it is done efficiently and safely. By providing the safest, highest quality, and most flexible AI, we aspire to unlock positive impact for every individual, enterprise, and humanity overall.

Role Overview

We’re hiring a Head of Field Engineering at Oumi to build and lead the customer-facing technical function that bridges Oumi’s platform, product, and research capabilities with customer outcomes. This leader will own the strategy and execution for field engineering across the customer lifecycle, from technical discovery and solution design through proof of concept, deployment, onboarding, and expansion. This is a highly cross-functional role for someone who combines strong technical depth in AI/ML systems with a track record of leading customer-facing technical teams.

The ideal candidate has experience leading or working closely with sales engineering, applied AI, forward-deployed engineering, solutions architecture, or field engineering teams in fast-moving technical environments. You will partner closely with Sales, Product, Research, and Engineering to help customers successfully adopt Oumi, shape technical strategy in the field, and build the team, processes, and playbooks that scale.

What You’ll Bring

• Total experience: You have 5+ years of experience across applied machine learning, machine learning infrastructure, solutions engineering, sales engineering, forward-deployed engineering, field engineering, or related customer-facing technical roles.
• Led teams or managed senior individual contributors in customer-facing technical organizations (preferred, not required): You have 2+ years of experience leading teams or managing senior individual contributors in customer-facing technical organizations such as sales engineering, solutions architecture, applied AI, forward-deployed engineering, or field engineering.
• Customer-facing leadership: You have a strong track record of leading complex enterprise customer engagements and communicating effectively with both technical practitioners and executive stakeholders.
• Applied AI and ML expertise: You bring a deep understanding of modern machine learning workflows, with hands-on experience training, fine-tuning, evaluating, or deploying foundation models such as LLMs, multimodal systems, or other advanced AI models.
• Technical depth: You are proficient in Python and have strong practical experience with modern AI/LLM systems, model training frameworks, and production use cases such as RAG, agents, or agentic systems.
• GTM partnership: You have experience partnering closely with Sales and customer success functions to shape technical strategy, support strategic deals, and improve customer adoption.
• Builder mindset: You are excited to build a function from the ground up, define processes in ambiguity, and scale what works.
• Operational excellence: You can operate effectively in fast-changing environments, prioritize well, and drive cross-functional execution end to end.

Values

• Beneficial for All
• Customer-Obsessed
• Radical Ownership
• Exceptional Teammates
• Science-Grounded

Benefits

• Equity in a high-growth startup
• Comprehensive health, dental, and vision insurance
• 21 days PTO
• Regular team offsites and events

Location

Remote OR hybrid work environment, with offices in:

• San Mateo, CA
• Seattle, WA
• New York, NY