Head of Facilities
Sotheby's Institute of Art · New York, United States · 1 mo ago
Management$120k–$140k/yrFull-time
We need to output HTML fragment with sections: headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content. We need to parse the job posting. First, there is a preamble about Sotheby's (company description). Should we include that? The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." The company description is not a heading; we can include it as a paragraph maybe under an "About the company"? But we only have allowed headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use for section headings (e.g. ...). Likely we should only use those headings if content exists. The company description could go under "About the role"? Actually "About the role" is for role description. The company description could be placed as a paragraph before sections, not as a heading. The instruction: "Prefer a few substantive sections over many thin ones." So we can include a brief intro paragraph about the company (maybe not needed). But we must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep the company description text. Where to put it? Could be a
before any headings. That's acceptable. Then we have "THE ROLE" section: description of role reporting etc. That's substantive. Could be placed under
About the role
. Then responsibilities list: many bullet points. Those go underResponsibilities
with- . Then "Ideal Experience & Competencies" and "Desirable CAFM / Space Management software system experience (in particular OfficeSpace) CAD experience". That's qualifications/requirements/skills. We need to split into Requirements, Qualifications, Skills maybe. The instruction: we can include sections only when posting has real specific content. We have content for Requirements (maybe "Ideal Experience & Competencies") and Qualifications (maybe degree level etc). Skills: maybe "Excellent customer service, interpersonal, communication and people engagement skills." etc. But we can combine. We also have Pay: "The proposed base salary for this position ranges from $120,000 - $140,000. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package." So we have Pay and Benefits. Benefits: "competitive benefits package" but not detailed. The instruction says never create Benefits section unless posting actually states them. It does state "competitive benefits package" but no specifics. Is that enough? It says "competitive benefits package" is a statement but not detailed. Might be considered vague but still states benefits exist. However instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state benefits package exists, so we can include Benefits section with that statement. But we should avoid filler like "commensurate with experience". Here it's "competitive benefits package" which is somewhat generic but still a statement. I'd include Benefits. Schedule: not mentioned. So omit Schedule. We also have "The Company is an equal opportunity employer." That's EEO boilerplate; we should remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So drop that. Also "To view our Candidate Privacy Notice..." etc. Remove. Now we need to preserve all substantive information: company description, role description, responsibilities bullet points, ideal experience & competencies, desirable experience, pay, benefits. We need to format responsibilities as list items. The responsibilities section currently has many sentences separated by periods but not bullet list. We need to convert each duty into
- . We must preserve all substantive information; we can split by sentences that start with capital letters after a period. However there are also some sentences that are long with multiple clauses. We'll need to parse. Let's extract responsibilities block: "Responsibilities Property & Asset Management Support the business in the ongoing development of business strategy in line with current and emerging needs.Contribute to and maintain building/estate development plans, as well as supporting the change management process and associated Service Level Agreements (SLAs) ensuring risks are mitigated.Having a thorough and detailed knowledge of all Real Estate matters including owned properties, leasehold and operational responsibilities.Produce management reports in accordance with the needs of the business.Ensure a robust system is in place with FM Service provider to trace service and maintenance issues, ensuring resolution in a timely and cost-effective manner.Be fully up to speed with the Request Manager function with the Office Space software system utilized on site.Maximize efficiencies within the existing service contracts, managing costs effectively.Ensure that the insurance needs of the properties are met (insurance inspections and contractor control).Work with Department Head to review legal documents and monitor leases, to ensure compliance with obligations. Building Maintenance Be fully accountable for the aesthetics of the buildings ensuring a high visual standard is maintained and oversee regular inspections for all properties, guaranteeing these are conducting at regular intervals and that any observations or issues are actioned accordingly.Oversee and Manage contractors. Alongside FM Service provider, to ensure work is carried out to a high standard.Manage an effective planned and reactive maintenance service for all hard services, especially M&E and fabric maintenance.Ensure that galleries aesthetics are maintained as required especially over the Summer period to ensure they are ready for busy sales calendar.Oversee all relevant documentation including O&M’s, Asbestos Register and Water treatment Log Books.Assist with works and capital investment planning for maintenance for future years.Ensure that the premises, plant, machinery and work activities are maintained and operate in compliance with legislation and safe working practice.Implement and review the operation of Permit to work procedures, Risk Assessment, Method statements and Safe Systems of work closely alongside the Health & Safety Coordinator.Ensure that all business-critical support systems are regularly serviced and tested and control measures are in place to ensure 100% uptime. Space Management Contribute to the property, facilities and procurement department strategy by managing space and occupancy in the most efficient way and working alongside colleagues delivering space management projects and changes.Take leadership of space management software system, Office Space,Work collaboratively with department colleagues and other departments to determine population and occupancy projects alongside level of staffing required and space planning.Support the changing requirements of the business while keeping in line with the wider space management strategy.Monitor and track occupancy levels and escalate as required.Work closely with a CAD expert to ensure maximum utilization of office space, ensuring the right teams/people are sat in the right locations within the Mayfair complexes and building plans are constantly up to date.Manage and develop stakeholder relationships through a concrete action plan (presentation, proactive proposals, expert collaboration, etc.) in order to build an added value and credibility for our workplace solution strategy. Third Party Supplier Management Leading the FM Service Provider relationship and contract with proactive management of various third-party contracts and providers of outsourced services, recommending service provider corrective action where needed.Conduct Contractor RFPs with FM Service provider, working closely with worldwide Facilities teams to ensure alignment.Key point of liaison for FM Service provider in overseeing all contractors and key business stakeholders, as well as a point of escalation for all issues.Daily management of contracted teams on site to deliver SLAs and standards working closely with FM Service provider.Close liaison across the business on all maintenance works, ensure resolution in a timely, and cost effective manner. Project Management Directly manage planned and ad-hoc projects; this may involve replacement of plant & equipment, minor fit out works, support to an external Projects Management Team (in all cases where the CMD Regulations apply), furniture moves, painting and decorating etc. Ensuring that the aims of the budget and aims of the project are met and heritage requirements and quality standards adhered to. Control measures include:Ensure that Planning Applications and HSE Notifications for Construction Work are completed, Principal Contractors and Principal Designers are appointed.Check Contractor RAMS.Space plans kept up to date.Mitigate Business Risks by Ensuring Completion in a timely and orderly fashion. Management of Workflows on any Systems Management portal as provided. Team Management Available to provide management cover for onsite team during the evening sales and events as required.Ensure a customer focused approach to FM is instilled in the team, leading the FM Service provider contract and relationship.Establish regular communication at an individual and team level.Conduct all appraisals and performance reviews with any direct reports as required and set/review goals in line with strategic objectives of the organisation.Drive innovation and continuous improvement of people, systems, processes and services.Respond to critical alerts, emergency alarm activations and overseeing contractors outside working hours when necessary and ensure Business Continuity Planning and Disaster Recovery.Support other teams in identifying opportunities based on their needs to maximize performance and growth whilst reducing costs. Budget Management Play an active role in closely managing the OPEX and CAPEX budgets for the department.Work closely with the Head of Department to set and plan annual budgets.Work closely with Finance department in managing budget and reacting as necessary Welfare and Statutory Compliance Ensure that statutory requirements and company policies and procedures are followed, and deadlines met.Monitor, interpret and implement changes in regulatory requirements as well as coordinating completion of annual compliance reports, contracts and documentation working closely with FM Service provider. Sustainability Energy & waste management at the site and carry out reviews of best practice for ongoing environmental improvements.Make periodic checks of systems operating outside of working hours.Active involvement in the promotion of Sustainability & Waste Management in all areas of the role and ensuring reporting is suitably defined and delivered." We need to split into list items. Each sentence ends with a period. Some sentences have abbreviations like "O&M’s". We'll just split by period followed by space or newline. We'll produce
- for each sentence.
We must be careful not to lose content like "Control measures include:" which is a heading inside a sentence. We'll keep as part of sentence.
Now Ideal Experience & Competencies block:
"Ideal Experience & Competencies Educated to degree level or equivalent with excellent MS office skills.Previous senior facilities management experience with responsibility for multi properties within a complex estate environment, including line management responsibility.Working in an FM outsource Service provider model.Workplace and space management experience.Significant contractor management and that of multiple service agreements.Excellent customer service, interpersonal, communication and people engagement skills.Good analytical, planning and organisational skills.Ability to interpret and utilise financial and commercial information.Capability to manage multiple workloads and shifting priorities.Positive approach to learning in role and identifying own training needs as appropriate.Self-motivated and able to work under own initiative within a team environment.Negotiation skills; including stakeholder management at all levels is essentialIOSH managing safely qualification.Experience of managing conflicting expectations of senior management and consumers. Desirable CAFM / Space Management software system experience (in particular OfficeSpace)CAD experience"
We need to split into items. Also note there is a missing space before "IOSH". We'll keep as is.
We could categorize: Requirements (maybe the bullet points), Qualifications (degree level etc), Skills (customer service etc). But we can also just put all under
Requirements
orQualifications
. The instruction says use headings like Requirements, Qualifications, Skills. We need to decide which content maps to which. Ideal Experience & Competencies seems like requirements/qualifications. Desirable CAFM etc is desirable experience. We could create:Requirements
with list of items: Educated to degree level..., Previous senior facilities management..., Working in an FM outsource..., Workplace and space management..., Significant contractor management..., Excellent customer service..., Good analytical..., Ability to interpret..., Capability to manage..., Positive approach..., Self-motivated..., Negotiation skills..., IOSH managing safely qualification., Experience of managing conflicting expectations...Desirable
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