Jobs · Engineering · California

Head of Engineering (Customer Journey and Monetization)

Postman · San Francisco Bay Area · 1 wk ago
Engineering$300k–$350k/yrFull-time

What We’re Looking For

As the world learns to operate in the agentic era, Postman is reinventing itself as the AI-native API platform where humans and agents can collaborate in a secure and scalable fashion. We’re building a product that provides value to developers building and consuming APIs as well as engineering leaders managing large scale distributed services alike. We are looking for an exceptional engineering leader with a product mindset and a passion for building scalable platforms.

What You'll Do

  • People Leadership: Hire, build and support multiple engineering teams. Be an effective manager of managers.

  • Technical Leadership: Provide technical leadership for the architecture and help the teams build highly secure, scalable, reliable and performant systems that can cater to the needs of hundreds of millions of developers.

  • Product Leadership: Understand Postman’s core customer journeys. Influence and collaborate with product management to create frictionless, high-impact experiences leading to stickiness, high adoption and growth.

  • Decision Making and Goal Setting: Help the teams prioritize work, create a balanced roadmap. Define, measure and own key metrics for the performance of your team and set clear expectations and goals.

  • Collaboration: Work closely with senior leadership to drive org design, set and execute the roadmap and influence the strategy. Collaborate with cross functional teams to align on goals, drive engineering initiatives, and create broad organizational impact.

What You’ll Need To Be Successful

  • Master’s degree in a Computer Science or equivalent industry experience.

  • Experience with commerce and payment platforms is a plus.

  • Experience leading and managing globally distributed teams.

  • 5+ years of experience coding and familiarity with common programming languages (e.g. C, C++, Java, PHP, Python, JavaScript, NodeJS).

  • 10+ years of engineering experience building end-end back end services.

  • Demonstrated experience leading cross-functional projects with a meaningful impact on the business.

  • Exceptional problem solving, design, and analytical skills.

  • Demonstrated experience designing highly scalable systems.

  • Sense of humor.

What Else?

  • In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend.

  • Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about.

  • We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves. At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, New York City, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year.

Our Values

  • At Postman, we create with the same curiosity that we see in our users.

  • We value transparency and honest communication about not only successes, but also failures.

  • In our work, we focus on specific goals that add up to a larger vision.

  • Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product.

  • We are dedicated to delivering the best products we can.

Equal Opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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