Head of Engineering

Role Overview

This is a senior leadership role with significant ownership. You will partner closely with our CTO and product leadership to define Serval’s engineering strategy, architecture direction, and execution plan.

What You'll Do

• Lead, hire, and develop an exceptional engineering team. Create the structure, processes, and culture needed to scale.
• Own delivery of the engineering roadmap, ensuring projects ship on time with high quality and clear accountability.
• Set and uphold engineering best practices across code quality, testing, reliability, security, and incident response.
• Build strong cross-functional operating rhythms with Product, Design, and Go-To-Market teams to ensure excellent execution and a great user experience.
• Establish metrics and systems for engineering effectiveness (planning, estimation, on-call, retrospectives, technical debt management).
• Drive continuous improvement of our platform’s performance, scalability, and maintainability as usage grows.

What You'll Need

• 8+ years of software engineering experience, including experience leading teams as an engineering manager, tech lead, or engineering leader.
• Proven ability to build and scale engineering teams in a fast-moving environment.
• Strong technical foundation and architectural judgment, with hands-on experience shipping and operating production systems.
• Experience partnering cross-functionally and translating product goals into clear technical plans and execution.
• High standards for engineering excellence, including reliability, security, and developer velocity.
• Exceptional communication skills and a track record of leading through ambiguity.
• Degree in Computer Science or a related engineering field (or equivalent practical experience).

Nice to Have

• Early-stage startup experience.
• Experience with some of the technologies in our stack: Go, GRPC, Kubernetes, React, Typescript, AWS, and Terraform.
• Experience building AI-enabled product features (even if not an AI/ML specialist role).