Head of Design, Product Design

About the role

BitGo (NYSE: BTGO) is the digital asset infrastructure company delivering custody, wallets, staking, trading, financing, stablecoins, and settlement services from regulated cold storage. Since 2013, BitGo has focused on accelerating the transition of the financial system to a digital asset economy. BitGo maintains a global presence and multiple regulated entities, including BitGo Bank & Trust, National Association, the first federally chartered digital asset trust bank owned by a publicly traded company. Today, BitGo serves thousands of institutions, including many of the industry's top brands, financial institutions, exchanges, and platforms, and millions of investors worldwide. For more information, visit www.bitgo.com. This role will require being full-time onsite at our Palo Alto office to support collaborative team dynamics and innovative problem-solving. BitGo is looking for a design leader who still designs. You will manage and mentor the design team, own the design system, and sit next to the Chief Product Officer on business strategy. This is a player-coach role, and we mean it literally. You will carry your own design surfaces and ship them, alongside leading the team. Expect roughly 50% hands-on IC work to start, decreasing as the team scales. It will not go to zero — the person setting the craft bar should be practicing at it. We are not a design-forward company today. We intend to become one, and we want you to lead that shift.

Responsibilities

• Your own design work. You will own surfaces directly and ship them at the quality bar you are asking of everyone else. Discovery through spec, in Figma, in the reviews, on the hard problems.
• The team's growth. Invest in each designer individually. Be explicit about what the next level requires and give people the work that gets them there. Feedback should be candid, specific, and about the craft. Respect the ownership designers already have — autonomy is how this team works best, and your job is to raise the ceiling, not take the pen.
• Design's standing in the company. Amplify the team's visibility, voice, and strategic impact. Represent design in strategy, roadmap, and architecture conversations, and push for the client experience when nobody else in the room will.
• Upstream involvement. Join product and engineering at discovery, not at handoff. Shape long-term roadmaps with PMs so the team builds toward a direction instead of absorbing late changes.
• The design system. Own the system and component library end to