Head of Cross-border/Wires Payments Engineering platform

About the Role

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth and deliver for our clients, teammates, communities, and shareholders every day. This role supports an inclusive workplace where every teammate has the opportunity to succeed, build a career, and contribute to our shared success.

Bank of America fosters an in-office culture that supports collaboration, engagement, and career development, with clear in-office expectations and flexibility based on role-specific responsibilities and business needs.

Responsibilities

• Build and manage teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve performance goals.
• Facilitate performance and career development through reviews, coaching, and development plans to build competencies and skills.
• Manage solution delivery and application performance in production, ensuring app health, resiliency, performance, security, enterprise data management standards, and compliance with risk, financial, and audit policies.
• Manage relationships with business and technology partners and lead Communities of Practice.
• Contribute to the technology strategy for your technical domain.
• Create an inclusive and healthy working environment and resolve organizational impediments.
• Align execution with product strategy by collaborating with product management and stakeholders.

Managerial Responsibilities

• Opportunity & Inclusion Champion: Model an inclusive environment aligned with company Great Place to Work goals.
• Manager of Process & Data: Demonstrate deep process knowledge, operational excellence, and data-driven decision-making.
• Enterprise Advocate & Communicator: Communicate enterprise decisions, purpose, and results, connecting team strategy to broader priorities.
• Risk Manager: Ensure proper risk discipline, controls, and culture to identify, escalate, and resolve issues.
• People Manager & Coach: Provide coaching and feedback to motivate, differentiate, and improve performance.
• Financial Steward: Actively manage expenses and budgets in alignment with objectives.
• Enterprise Talent Leader: Assess talent and build bench strength across the organization.
• Driver of Business Outcomes: Deliver results by prioritizing, inspecting, and delegating team work effectively.

Requirements

• 15+ years’ experience in Banking or Financial Services Technology, preferably in Transaction Services, Wholesale Banking, or Corporate Bank settings.
• Experience at Tier 1/Tier 2 financial institutions.
• Demonstrated experience building and leading transformation, delivery, program, and financials management in Technology or Operations at scale.
• Experience managing both directly and through influence to drive department-wide change.
• Experience with geographically diverse organizations.
• Familiarity with SDLC/SW development processes (RUP, Agile, Waterfall).
• Payments, Deposits, Core Banking, or Lending domain knowledge.
• Ability to manage team activities, assignments, project forecasts, and budget.
• Strong communication skills to influence teammates, partners, and executives.
• Ability to identify risks, resolve issues, and drive positive outcomes.

Desired Qualifications

• Experience with Agile Delivery Methodology.
• Bachelor’s degree or higher in a technology field.
• Digital Workforce Transformation experience.
• Experience with US FedWire, CHIPs, SWIFT, US ACH, or other financial networks.
• PMP Certification.

Skills

• Influence
• Risk Management
• Solution Design
• Stakeholder Management
• Technical Strategy Development
• Analytical Thinking
• Application Development
• Collaboration
• Result Orientation
• Solution Delivery Process
• Agile Practices
• Architecture
• Automation
• Data Management
• DevOps Practices

Schedule

1st shift (United States of America), 40 hours per week.